£1000 spent on 2002 Clio - Still issues

£1000 spent on 2002 Clio - Still issues

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Joeguard1990

Original Poster:

1,181 posts

126 months

Thursday 30th July 2015
quotequote all
Negative Creep said:
Think it's safe to say that there's more to this story than we've been told
I don't have any more information other than what's already been said. I can assure you that both my friend and her dad are not the type of people to suggest fixes as they are not mechanically minded. In my eyes the garage are clearly not diagnosing the issue properly and are trying and charging for possible fixes that aren't fixing the issue.

I've already suggested to the Dad what others have said in this forum and that is to get the car dropped back down there and mention he's spent £1000 on new parts that have not fixed the issue and that they need to rectify the problem and diagnose it properly.

Others have suggested that they think it might be the Crankshaft Position Sensor. I'm going to clean this tonight and if it resolves the issue then I guess all those extra parts weren't really needed after all...

s3fella

10,524 posts

187 months

Friday 31st July 2015
quotequote all
btcc123 said:
If I was the girls father I would take the car back to the garage,tell them that my daughter has spent £1000 at your garage trying to repair a fault with her car.Tell them it is a very basic car that a garage of their standing should be able to identify the fault and fix it.Therefore I expect you to fix my daughters car at no further cost to her and please ring me when it has been repaired and checked that everything is working ok.

Any further issues with the garage I would take it to the small claims court.
Maybe get her dad to speak to the garage owner's dad...?


FFS

Hol

8,403 posts

200 months

Friday 31st July 2015
quotequote all
Years ago, I bought a mistreated old Capri that I intended to use as Engine and suspension donor parts for a Mk2 Escort.



Every other time you tried starting the car, nothing would physically turn over but the starter would make a noise like a water buffalo with his nuts in a vice.

THAT, problem turned out to be worn teeth on the starter and flywheel ring gear that allowed them to lock up.



The same engine in the escort, with another flywheel and starter, turned over every time.





btcc123

1,243 posts

147 months

Friday 31st July 2015
quotequote all
s3fella said:
btcc123 said:
If I was the girls father I would take the car back to the garage,tell them that my daughter has spent £1000 at your garage trying to repair a fault with her car.Tell them it is a very basic car that a garage of their standing should be able to identify the fault and fix it.Therefore I expect you to fix my daughters car at no further cost to her and please ring me when it has been repaired and checked that everything is working ok.

Any further issues with the garage I would take it to the small claims court.
Maybe get her dad to speak to the garage owner's dad...?


FFS
So you think that the daughter should face and challenge the guys at the garage.My opinion is that it would be better for her father to speak to them.

If you have any children they have my sympathy. IDIOT

Joeguard1990

Original Poster:

1,181 posts

126 months

Friday 31st July 2015
quotequote all
Hol said:
Years ago, I bought a mistreated old Capri that I intended to use as Engine and suspension donor parts for a Mk2 Escort.



Every other time you tried starting the car, nothing would physically turn over but the starter would make a noise like a water buffalo with his nuts in a vice.

THAT, problem turned out to be worn teeth on the starter and flywheel ring gear that allowed them to lock up.



The same engine in the escort, with another flywheel and starter, turned over every time.
I suppose that's one way to describe the sound hahahaha!

BertBert

19,025 posts

211 months

Friday 31st July 2015
quotequote all
Sadly it's not just daughters, it's wives as well. My wife was totally shocked the other day. She collected a car that had been fixed and there was a funny noise. She was astonished that they didn't try and treat her as a simpering idiot.

So yes, I have had to do the biz many times to get sense from garages for my teenage kids and (not teenage) wife.

Bert

BJG1

5,966 posts

212 months

Friday 31st July 2015
quotequote all
It's an old Clio, I had one. This is how every fking problem with them goes. Some light comes on the dash and st stops working properly, you take it to a garage who rub their hands in delight and suggest something expensive. You agree and it works for a couple of days then does the same.

In the end it's always a sensor problem.

Don't buy an early 2000s Clio

s3fella

10,524 posts

187 months

Friday 31st July 2015
quotequote all
btcc123 said:
s3fella said:
btcc123 said:
If I was the girls father I would take the car back to the garage,tell them that my daughter has spent £1000 at your garage trying to repair a fault with her car.Tell them it is a very basic car that a garage of their standing should be able to identify the fault and fix it.Therefore I expect you to fix my daughters car at no further cost to her and please ring me when it has been repaired and checked that everything is working ok.

Any further issues with the garage I would take it to the small claims court.
Maybe get her dad to speak to the garage owner's dad...?


FFS
So you think that the daughter should face and challenge the guys at the garage.My opinion is that it would be better for her father to speak to them.

If you have any children they have my sympathy. IDIOT
FFS she is a grown adult, who is old enough to own and drive a car, and seemingly old enough o enter into contracts regarding it's repair.
For you to suggest she is incapable and needs her dad to do it would seem rather condescending.

I look out plenty for my daughter, but I let her do things for herself and gain some independence.
There is no reason this lady cannot go back to the garage herself and complain if she feels hard done by. If she doesn't feel hard done by, maybe there is more to this than we know, and maybe dad would be better to stay out of it.

Who knows, only her, I suspect.

Now her dad may well have a genuine interest here, Op says he "helped her out with the money" on the grand paid for repairs, but unless he took it in and dealt with them direct at the time, garage is within it's rights to just say "fxxx off on mate". Same as if you went in there and tried to talk to them about it.

Let her go back and challenge them if they've ripped her off.


Edited by s3fella on Friday 31st July 15:10

btcc123

1,243 posts

147 months

Friday 31st July 2015
quotequote all
I have four children between 22 and 8 years old and although I agree that sometimes they need to learn to do things themselves and learn the ways of the world.in this particular instance where a young lady who may be 17 or 18 may have been ripped off by a garage for a considerable amount of money needs someone with more experience than her to help solve the problem and protect her.

It is fine that people have different opinions so I will leave it as that.

Steve H

5,255 posts

195 months

Friday 31st July 2015
quotequote all
Countdown said:
Joeguard1990 said:
Countdown said:
My guess is crankshaft position sensor.
Is it easy to get to and clean?
From what I understand, yes. It happened to my colleague. Same symptoms as you've described.

https://www.youtube.com/watch?v=3Bu-E5HQqjI
BJG1 said:
In the end it's always a sensor problem.

Joeguard1990 said:
I personally think it's an immobilizer issue looking up similar issues on forums and youtube but could be wrong...
that causes a noise like this? -

Joeguard1990 said:
When she turns they key to start it, rather than turn over the engine it makes a really loud noise. Hard to explain the noise, like a broken horn and really loud.
Given that the fault is intermittent the garage should have warned the owner that it may not be possible to prove the fault without doing the most likely repair, they should have told the customer that it is their choice and their risk, they may even have done this.

Either way, the stuff they have been doing sounds a lot more suited to the symptoms than the solutions the internet has been randomly offering.

s3fella

10,524 posts

187 months

Friday 31st July 2015
quotequote all
Protect her.... from what? it's a bit too late to get all White Knight for her now!
What you mean is, get daddy to go and try to get her money back. Nothing to do with "protection".

If Dad wants to help her, he could get his toolkit out and clean the crank sensor. Unless the garage have charged for unreplaced parts, or overcharged, there is nothing to be done. And there is no evidence of that from what's been said. If the car still doesn't start, doesn't mean it didn't need a clutch and flywheel.

FWIW, my daughter nor wife come to that would ever be in this position and I'd have sorted the car from the get go.

BertBert

19,025 posts

211 months

Friday 31st July 2015
quotequote all
s3fella said:
FFS she is a grown adult, who is old enough to own and drive a car, and seemingly old enough o enter into contracts regarding it's repair.
For you to suggest she is incapable and needs her dad to do it would seem rather condescending.

I look out plenty for my daughter, but I let her do things for herself and gain some independence.
There is no reason this lady cannot go back to the garage herself and complain if she feels hard done by. If she doesn't feel hard done by, maybe there is more to this than we know, and maybe dad would be better to stay out of it.

Who knows, only her, I suspect.

Now her dad may well have a genuine interest here, Op says he "helped her out with the money" on the grand paid for repairs, but unless he took it in and dealt with them direct at the time, garage is within it's rights to just say "fxxx off on mate". Same as if you went in there and tried to talk to them about it.

Let her go back and challenge them if they've ripped her off.


Edited by s3fella on Friday 31st July 15:10
How on earth do you know anything about this person?
Bert

btcc123

1,243 posts

147 months

Saturday 1st August 2015
quotequote all
I would get Green Flag involved with this as it was their rescue service that turned up and their guy who rocked the car in first gear to start it and said the car would not start because of the flywheel.Green flag then took the car to a garage who replaced the flywheel that did not solve the problem and tried two other fixes and we are at the stage now have charged the customer £1000 without them repairing it.

I know that the RAC have a couple of garages in each area that if you are having problems with your car and they cannot fix it by the side of the road they will take you to the garage.These are trusted garages that the RAC use and are guaranteed to do a good and fair price repair.

I would imagine Green Flag have a similar arrangement with some garages so for a garage that they took you car to to try three repairs and charge £1000 without fixing it I am sure they would do something about it.

OP tell your friend to check her Green Flag documents to see what it says about the garages that they use to repair members cars and either way ring them and say you are not happy with their recommended garage.

Do you have any updates OP.

imagineifyeswill

1,226 posts

166 months

Saturday 1st August 2015
quotequote all
There are loads of probabilities with this story. If the engine doesnt turn over when key turned then forget all about crankshaft sensors, You say the Green Flag mechanic rocked the car in first gear then it started, that would indicate worn flywheel teeth but that is an old fashioned problem that used to happen with inertia starter motors but rarely nowadays with pre engaged starters unless the starter has been faulty for a long time. I think the earlier suggestion about the sunroof leaking water into the multi timer may be a possibility> I ran 24 hour breakdown/recovery services for many years and came across a lot of Clios with starting problems, turn key strange loud noise from nearside but engine wouldnt turn over, found if you reached under the glovebox fascia you would find a thick wiring loom, give it a good tug/shake and the vehicle would start would suspect some type of corroded or poor connections, asked the local Renault agents about it countless times and they denied ever coming across a similar problem.

anonymous-user

54 months

Saturday 1st August 2015
quotequote all
btcc123 said:
If I was the girls father I would take the car back to the garage,tell them that my daughter has spent £1000 at your garage trying to repair a fault with her car.Tell them it is a very basic car that a garage of their standing should be able to identify the fault and fix it.Therefore I expect you to fix my daughters car at no further cost to her and please ring me when it has been repaired and checked that everything is working ok.

Any further issues with the garage I would take it to the small claims court.
Is this post happening in 1842?

anonymous-user

54 months

Saturday 1st August 2015
quotequote all
s3fella said:
Maybe get her dad to speak to the garage owner's dad...?


FFS
I agree. FFS! Maybe also get the garage owner's dad to speak to old Pops Renault. FFS.

s3fella

10,524 posts

187 months

Saturday 1st August 2015
quotequote all
BertBert said:
How on earth do you know anything about this person?
Bert
I only know if she is old and responsible enough to be driving about on the roads, she should be capable of dealing with the garage direct.

btcc123

1,243 posts

147 months

Saturday 1st August 2015
quotequote all
Breadvan72 said:
btcc123 said:
If I was the girls father I would take the car back to the garage,tell them that my daughter has spent £1000 at your garage trying to repair a fault with her car.Tell them it is a very basic car that a garage of their standing should be able to identify the fault and fix it.Therefore I expect you to fix my daughters car at no further cost to her and please ring me when it has been repaired and checked that everything is working ok.

Any further issues with the garage I would take it to the small claims court.
Is this post happening in 1842?
No before that at 16:56 its got the time on the top.hehe



BertBert

19,025 posts

211 months

Saturday 1st August 2015
quotequote all
s3fella said:
I only know if she is old and responsible enough to be driving about on the roads, she should be capable of dealing with the garage direct.
I think you are making daft generalisations, having a driving licence qualifies you to pass a driving test. That's about it.

let me help with some real examples:

Me: 55 years old, normally give st in garages, but prone to benefit of the doubt, possibly a soft touch if given the run around by a nice person.

Mrs Bert. Been driving for 35 years, raised 3 kids, gets given the runaround by any sharp trader (inc garages) she comes across.

Bert the eldest. Scary female will rip the skin off you as quick as shaking hands.
Bert the middle. Most relaxed dood in the history of the universe. Gets ripped off by garages but doesn't notice
Bert the junoir. Has a driving licence, but is the most innocent person in hsitory.

So what do we think S3dood? All fully up to speed. Cope with anything, or perhaps a little help can't go amiss?

Bert

StottyEvo

6,860 posts

163 months

Sunday 2nd August 2015
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Soooo was it the crankshaft position sensor?