Petrol in a diesel van!
Discussion
If its any consolation we got a brand new van last year, coming back from its 1st outing one of our guys put petrol in, it had done less than 200 miles 
From what I recall the cost to sort it was not huge, less than £500, I would tell them that you are deducting the repair amount from their invoice, if they don't accept it you will find another agency
We had an agency HGV driver crash into a car at a filling station, not any car, a f
king senior policemans brand new BMW, literally the BMW garage is about 500 yards from the filling station, all he did was scuff the bumper. In the normal scheme of things it would have been a £1000 claim that we would pay, not really worth using insurance, no worries st happens. Instead of apologizing the driver went mental at the copper, blamed him. I kid you not... it was the coppers fault for having a new BMW! We just deducted the £1100 or whatever it was from their invoice and told them to swivel
From what I recall the cost to sort it was not huge, less than £500, I would tell them that you are deducting the repair amount from their invoice, if they don't accept it you will find another agency
We had an agency HGV driver crash into a car at a filling station, not any car, a f
king senior policemans brand new BMW, literally the BMW garage is about 500 yards from the filling station, all he did was scuff the bumper. In the normal scheme of things it would have been a £1000 claim that we would pay, not really worth using insurance, no worries st happens. Instead of apologizing the driver went mental at the copper, blamed him. I kid you not... it was the coppers fault for having a new BMW! We just deducted the £1100 or whatever it was from their invoice and told them to swivel It depends on your contractual relationship with the driver agency, do they have driver negligence cover? Is it specified in the contract you have with them? Can you prove negligence on the drivers part?
When procuring driver services (or any contracted service/product) the specification is key.
You can try the approach suggested by the previous poster, what is your relationship with the agency? Where is the balance of power? You could find yourself on the back end of a CCJ if you fail to pay a valid invoice regardless of how you feel about the situation. On the other hand they might just suck it up.
When procuring driver services (or any contracted service/product) the specification is key.
You can try the approach suggested by the previous poster, what is your relationship with the agency? Where is the balance of power? You could find yourself on the back end of a CCJ if you fail to pay a valid invoice regardless of how you feel about the situation. On the other hand they might just suck it up.
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