NEW WATCH- SCRATCH ON BEZEL

[Deano84]

I've been on the waiting list for a Rolex Daytona for sometime and finally I got a call not last Saturday, but the Saturday before to let me know there was one in stock, i promptly collect it.

I have had it for 9 days, on wearing it for the first time today I have noticed there is a defect on the bezel in the form of a small scratch, it is very small but it's something i keep noticing.

Has anyone had this experience with a new watch and if so, what do you think the jeweler will say when I try and return it tomorrow?

Cheers.
Dean

[bobbybee]

You've had it 9 days, granted not worn, but only now noticed a scratch.
The AD will either take it back and polish it out (if not too deep) or more than likely do nothing under the assumption that you scratched it during over week of ownership.
If it's the SS model the bezel is a scratch magnet, I've not seen one worn that didn't have a few hairlines in it.
I had one for 4 years and ended up selling it off, as the fine marks just irritated me

As can bee seen here in my really bad photo

[Deano84]

bobbybee said:

You've had it 9 days, granted not worn, but only now noticed a scratch.
The AD will either take it back and polish it out (if not too deep) or more than likely do nothing under the assumption that you scratched it during over week of ownership.
If it's the SS model the bezel is a scratch magnet, I've not seen one worn that didn't have a few hairlines in it.
I had one for 4 years and ended up selling it off, as the fine marks just irritated me

As can bee seen here in my really bad photo

Thank you, you are exactly right, they have said it could not have been scratched before I had it, as it comes vacuum packed before it is sold, they have sent it off to have the scratch to be polished out as a goodwill gesture.

The marks are going to annoy me as well, always wanted one of these and now it's put me off

[Mr_C]

Wear it and enjoy it. Don't worry about the scratches, they can be polished out

[bobbybee]

Mr_C said:

Wear it and enjoy it. Don't worry about the scratches, they can be polished out

Very true, and that's exactly what I did, but the frequency of returning hairlines annoyed me, so moved it on. I'm glad I had one, possibly buy another at some stage, but for now I'm happy with my PO Ti which I bought as a replacement

[Ikemi]

Mr_C said:

Wear it and enjoy it. Don't worry about the scratches, they can be polished out

This. If you wear a watch, it's more than likely going to pick up a few scratches - Even if you work at a desk! The only way to be certain that you don't scratch your watch, is to leave it in a watch winder ... but then what's the point in owning a nice watch?

At the next Rolex service, have it refinished ... You may even come to like the scratches - It's character, and each mark has been picked up throughout your life with the piece. My PO has a few marks on the watch, and quite a few over the clasp. I'm not sure I'd have them polished out now. To be honest, I'd only be annoyed if I had it refinished and then scratched it again!

Alternatively, you could look at DLC or ceramic watches. DLC can be scratched and ceramic can shattered upon impact, but both materials are harder wearing.

[mikeveal]

Or Tungsten Carbide from Rado.

[bry1975]

Ask Rolex or Bodycotes to Kolsterise the SS parts for you.