Another QNAP NAS conumdrum
Discussion
I have a simple wee TS210 QNAP which was set up to mirror the discs. I had error messages consistently appearing on drive 2 (file systems is not clean etc etc.....) so bought a replacement drive. Basically I did this:-
Removed the 2 drives, put the new hard disc on drive 1, moving what was drive 1 on to drive 2.
Formatted the new drive on drive 1, the did firmware update, took the opportunity to run a disc scan too on the existing disc. All fine and dandy
So all data still present on drive 2 (just music, films and photos), accessible and working OK, the new drive 1 is formatted, ready but empty.
Then I logged in to NAS operating system > system settings > storage manager > raid management.
Select disc 2 > migrate > then selected disc 1 as the destination, showing disc2 mirrored disc as the source. This theoretically should copy the contents of disc 2 over to disc 1 and we return to the previous operating state ie RAID1, mirrored.
Nothing....... nada. What am I doing wrong? Can I assume the TS210 only allows migration in one direction ie disc 1 to disc 2 or is there something more fundamentally wrong I am doing? also the hard discs are not the same brand, but the same spec - the previous ones were Seagate Barracuda, the new one is a Toshiba but presumably this shouldn't be an issue.
Can anybody assist?
Removed the 2 drives, put the new hard disc on drive 1, moving what was drive 1 on to drive 2.
Formatted the new drive on drive 1, the did firmware update, took the opportunity to run a disc scan too on the existing disc. All fine and dandy
So all data still present on drive 2 (just music, films and photos), accessible and working OK, the new drive 1 is formatted, ready but empty.
Then I logged in to NAS operating system > system settings > storage manager > raid management.
Select disc 2 > migrate > then selected disc 1 as the destination, showing disc2 mirrored disc as the source. This theoretically should copy the contents of disc 2 over to disc 1 and we return to the previous operating state ie RAID1, mirrored.
Nothing....... nada. What am I doing wrong? Can I assume the TS210 only allows migration in one direction ie disc 1 to disc 2 or is there something more fundamentally wrong I am doing? also the hard discs are not the same brand, but the same spec - the previous ones were Seagate Barracuda, the new one is a Toshiba but presumably this shouldn't be an issue.
Can anybody assist?
I'd suggest you open a support call with Qnap (via their website) prior to doing anything (unless you're confident youve got a good backup and know what you're doing).
The support guys are actually very good and will remotely dial in (via webex or teamviewer) to get a current status of your box, prior to making recommendations.
I was in a similar situation to yourself (failed drive) and tried swapping drives etc. In the end I needed a Qnap engineer to dial into the box and manually mount the filesystem (via the CLI).
The support guys are actually very good and will remotely dial in (via webex or teamviewer) to get a current status of your box, prior to making recommendations.
I was in a similar situation to yourself (failed drive) and tried swapping drives etc. In the end I needed a Qnap engineer to dial into the box and manually mount the filesystem (via the CLI).
OK folks
Have now put HDD 1 back in its original position with the new disc in slot 2. No difference. Files still visible and usable on the original disc. Red status light flashing on the front of the NAS with the HDD1 and HDD2 on constantly. Logging in to the QNAP utility shows nothing happenning in the background. Stumped.....
Have now put HDD 1 back in its original position with the new disc in slot 2. No difference. Files still visible and usable on the original disc. Red status light flashing on the front of the NAS with the HDD1 and HDD2 on constantly. Logging in to the QNAP utility shows nothing happenning in the background. Stumped.....
StescoG66 said:
OK folks
Have now put HDD 1 back in its original position with the new disc in slot 2. No difference. Files still visible and usable on the original disc. Red status light flashing on the front of the NAS with the HDD1 and HDD2 on constantly. Logging in to the QNAP utility shows nothing happenning in the background. Stumped.....
I have got one of these and had a disk failure in it...Have now put HDD 1 back in its original position with the new disc in slot 2. No difference. Files still visible and usable on the original disc. Red status light flashing on the front of the NAS with the HDD1 and HDD2 on constantly. Logging in to the QNAP utility shows nothing happenning in the background. Stumped.....
First up, grab a complete copy of your data as a back up on to a different disk. USB is quickest but a 1TB drive will take a good few hours to copy across compared with over a day over the network.
Once that is completed (and you have checked that all your stuff is present and correct), then I put the good old HDD in slot 1 and the new HDD in to slot 2. I then formatted the drive and told the unit to get on with rebuilding the mirror.
This also takes a few hours and the warning light will continue to flash whilst it happens. You can check that the new disk 2 is accessible by turning the mirroring off and checking if you can see the drive.
Good luck!
In the case of RAID failure you wouldn't normally want to start swapping the remaining good disk(s) around. I am not sure what benefit you would hope to achieve by doing that.
Different brand drives may have slightly different geometry that means that they have a few less usable Mb or Gb. The new drive might be a tiny fraction smaller and thus unable to be used to rebuild the RAID. I expect there should be a screen somewhere in the GUI to show drive stats.
Different brand drives may have slightly different geometry that means that they have a few less usable Mb or Gb. The new drive might be a tiny fraction smaller and thus unable to be used to rebuild the RAID. I expect there should be a screen somewhere in the GUI to show drive stats.
GlenMH said:
Yes - changing that disk is the right thing to do. AIUI Rising reallocated sector count is an early sign of failure.
Have you started copying your data off the box yet?
No. I can't alas......Have you started copying your data off the box yet?
EDIT - the new disc is slightly larger than the original. 1.854tb against 1.832tb
Edited by StescoG66 on Sunday 29th November 22:34
ash73 said:
Attempting this without first backing up your data is nuts.
RAID is pointless on a home setup anyhow, as you are discovering.
I know that now......RAID is pointless on a home setup anyhow, as you are discovering.
May change tactic. I may put the NAS back to hoe it was, the new disc in the casing then back up to the new disc. Then reformat the NAS and restore from the backup,
Feasible?
ash73 said:
Attempting this without first backing up your data is nuts.
RAID is pointless on a home setup anyhow, as you are discovering.
I know that now......RAID is pointless on a home setup anyhow, as you are discovering.
May change tactic. I may put the NAS back to hoe it was, the new disc in the casing then back up to the new disc. Then reformat the NAS and restore from the backup,
Feasible?
Magic919 said:
Are you happy to SSH on and run some commands in an attempt to diagnose it? You could get more idea of the current state of the system.
Have contacted QNAP support. Not home until Wednesday now though so nothing doing until then.What do you mean by SSH?
What I meant was restore the QNAP to its original state with the original drives, back up to the new drive I bought then reformat the QNAP and restore from the backup
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