Unable to connect to website - 403 error

Unable to connect to website - 403 error

Author
Discussion

westmoorfarm

Original Poster:

73 posts

238 months

Tuesday 26th January 2021
quotequote all
Over the last few days I have been unable to connect to Pistonheads and get the following error message on any browser or device on my connection:

403 ERROR
The request could not be satisfied.
Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront)
Request ID: pEGQFxjZ9T4RAZFafwqJoXvpnENv1iX_hwa4h2ptmMKej99kYXwXLg==

I do not have the same issue with any other websites AFAIK. I can access if I use a VPN connection with a different UK IP address but I'm in the UK anyway.

Any ideas why I cannot access?

afrere_ph

48 posts

62 months

PH TEAM

Tuesday 26th January 2021
quotequote all
Hi westmoorfarm - thanks for bringing this to our attention, and providing useful info to triage!

In this case your IP fell into a range that was blocked at our firewall late last week in response to some bad traffic we received - we have now reviewed this configuration, and you should no longer be experiencing this issue.

Cheers! beer

westmoorfarm

Original Poster:

73 posts

238 months

Wednesday 27th January 2021
quotequote all
Super, back in now.

Thank you.

Meonstoke

269 posts

103 months

Tuesday 30th January
quotequote all
Hi, I can access the Pistonheads website however I cannot leave a post / reply. When I try to, I receive the 403 Error message. I have tried everything to unblock this but I cannot resolve the issue. I only receive this message for Pistonheads forum. As I say, I can login and I can read the forum but I can no longer leave a reply.
Are you able to assist please.
Thanks.

Scrump

22,155 posts

159 months

Tuesday 30th January
quotequote all
Meonstoke said:
Hi, I can access the Pistonheads website however I cannot leave a post / reply. When I try to, I receive the 403 Error message. I have tried everything to unblock this but I cannot resolve the issue. I only receive this message for Pistonheads forum. As I say, I can login and I can read the forum but I can no longer leave a reply.
Are you able to assist please.
Thanks.
I suspect it is due to the text in your draft post. See here:
https://www.pistonheads.com/gassing/topic.asp?h=0&...

miniman

25,058 posts

263 months

Tuesday 30th January
quotequote all
Meonstoke said:
Hi, I can access the Pistonheads website however I cannot leave a post / reply. When I try to, I receive the 403 Error message. I have tried everything to unblock this but I cannot resolve the issue. I only receive this message for Pistonheads forum. As I say, I can login and I can read the forum but I can no longer leave a reply.
Are you able to assist please.
Thanks.
Random O/T question - have you ever been to the Newtown Church Fete at Meonwood?