Isn't it Illegal to Write a Fake Review?

Isn't it Illegal to Write a Fake Review?

Author
Discussion

Glassman

Original Poster:

22,667 posts

217 months

Wednesday 20th March
quotequote all
Received this by email today:

"Hello,
I am writing to request permission to write a review of your company on Trustpilot, goodfirm, designrush, sortlist, google review, amazon and so on....... I am a professional reviewer with experience writing detailed and objective reviews of products and services. I believe my review will be helpful to both your company and the website community. Can you please let me know if you're open to this? I can provide more details about my process and qualifications if you're interested. Thank you for your consideration.

Spurious reviews are illegal, no?

It's no different to some firms/people getting relatives and friends to write reviews. Deceptive, and illegal AFAIK.

CraigyMc

16,557 posts

238 months

Wednesday 20th March
quotequote all
Which specific law would be broken?

mac96

3,922 posts

145 months

Wednesday 20th March
quotequote all
And why are they asking permission?

Antony Moxey

8,217 posts

221 months

Wednesday 20th March
quotequote all
mac96 said:
And why are they asking permission?
Presumably because they’ll want paying - isn’t this just an ‘influencer’ in different clothing?

mac96

3,922 posts

145 months

Wednesday 20th March
quotequote all
Antony Moxey said:
mac96 said:
And why are they asking permission?
Presumably because they’ll want paying - isn’t this just an ‘influencer’ in different clothing?
Yes, ought to have put brain in gear! But I'd think anyone would only pay for lots of good reviews, not just an odd one. I suppose the email is just initial bait, trying not to look deceptive.

vaud

50,957 posts

157 months

Wednesday 20th March
quotequote all
It will be against the platform's terms and conditions.

If you were feeling altruistic you could listen to their offer and then bundle the data provided to the respective companies so they can blacklist their email or IP address.

K4sper

341 posts

74 months

Wednesday 20th March
quotequote all
CraigyMc said:
Which specific law would be broken?
potentially a fraud by false representation pursuant to section 2 of the Fraud Act 2006

BertBert

19,179 posts

213 months

Wednesday 20th March
quotequote all
K4sper said:
potentially a fraud by false representation pursuant to section 2 of the Fraud Act 2006
But who by> The person writing or the business that commissioned the false reviews?

rix

2,807 posts

192 months

Wednesday 20th March
quotequote all
I'd suggest both!

BertBert

19,179 posts

213 months

Wednesday 20th March
quotequote all
rix said:
I'd suggest both!
Awesome!

Simpo Two

85,883 posts

267 months

Wednesday 20th March
quotequote all
K4sper said:
CraigyMc said:
Which specific law would be broken?
potentially a fraud by false representation pursuant to section 2 of the Fraud Act 2006
And the cost to sue successfully someone in (eg) India would be how much?

I saw a consumer programme showing that you can buy fake reviews by the bucketload if you want. One of the things we just have to accommodate in today's world - like TikTok and potholes.

Tye Green

677 posts

111 months

Wednesday 20th March
quotequote all
some folk who might otherwise have been interested in a particular restaurant / attraction / whatever that has a preponderance of obviously fake 5* reviews actually avoid them for that very reason

Caddyshack

11,051 posts

208 months

Wednesday 20th March
quotequote all
BertBert said:
rix said:
I'd suggest both!
Awesome!
Surely the reviewer says ‘ok, send me your product to review or invite me to the service" they have then tried and given their review…it’s hardly any different to an advertising agency saying the flake is ‘the crumbliest flakiest"…..etc…?

Somewhatfoolish

4,447 posts

188 months

Wednesday 20th March
quotequote all
You can review products as a 'side hustle': https://www.moneysavingexpert.com/family/product-t...

My dad just bought an exercise bike off some guy who does it. Now he's reviewed his free bike, he has no use for it as he won't use it again.

Just like my dad.

CoreyDog

719 posts

92 months

Wednesday 20th March
quotequote all
Get dozens of these a day for my business along with “Buy Instagram/Facebook followers and likes”. All get blocked and deleted but will receive an identical email hours later from a different email address. One of the downsides to having an email address listed on Google etc.

Absolutely nothing can be done about them, just delete and move on. I’m 99% certain it’s all just a scam anyway, pay them £X, get nothing in return.

CraigyMc

16,557 posts

238 months

Wednesday 20th March
quotequote all
CoreyDog said:
Get dozens of these a day for my business along with “Buy Instagram/Facebook followers and likes”. All get blocked and deleted but will receive an identical email hours later from a different email address. One of the downsides to having an email address listed on Google etc.

Absolutely nothing can be done about them, just delete and move on. I’m 99% certain it’s all just a scam anyway, pay them £X, get nothing in return.
Leave them a review.

E-bmw

9,366 posts

154 months

Thursday 21st March
quotequote all
By accident I did this myself a few years ago.

Bought some sunglasses off a seller on Amazon, was very impressed, so left a review.

A few days later I got an email from them asking if they could send me something else for free & keep it.

This I did & then they did it again.

After this happened there was something else I wanted to buy from Amazon, that looked good, was a touch pricey & had no reviews.

I sent an email like the one the OP got & eventually we agreed on a £20 discount on the £80 item to purchase & leave a review on.

The review I left was positive & 100% honest, this sounds like the approach to the OP, so now who would be committing something illegal?

Countdown

40,262 posts

198 months

Thursday 21st March
quotequote all
Unlike the OP your reviews aren’t fake.

E-bmw

9,366 posts

154 months

Thursday 21st March
quotequote all
Countdown said:
Unlike the OP your reviews aren’t fake.
But as I said if this is just the first approach what would be fake about the review?

Mine went something like:

Hi there,

I have been looking for one of these for some time & do like the look of yours and notice that it has no reviews online.

I see that you also have it for sale on ebay with no reviews.

I would be very willing to write a review for a free or discounted product to test & keep.

Please let me know your thoughts.

Regards.

Ebmw

Glassman

Original Poster:

22,667 posts

217 months

Thursday 21st March
quotequote all
There's another kind of fake review which comes as a plea from someone in a group who has just had someone give them negative feedback:

"Guys, could you write me a review to bury it?"

It's just not right.

I received a negative review some time ago when a guy asked for a quote for a windscreen replacement. I provided one. He then changed the specifications of the glass and asked me for a revised quote (but wanted me to order the cheaper one, presumably to cash in from insurer). I thought better of it and swerved him. He then went out of his way to write negative reviews everywhere he could. Most I managed to get removed on the basis that he never was a customer, but FB and TP insist on keeping the reviews there because they represent the experience that he had. In effect, someone could call to ask the time and then leave a review based on that exchange.