Just Fabulous....
Discussion
The t
t did a runner too, but I got 4 witnesses...Bearing in mind that the part that has been damaged would probably be the most commonly damaged part, I would hazard a guess that they would hold stock of these somewhere in the UK.
Keep us updated as to the tracing of the w
r in the Galaxy 'cause we can then all go round there and give him a good shoeing
>> Edited by BO55 VXR on Saturday 14th January 19:17
Keep us updated as to the tracing of the w
r in the Galaxy 'cause we can then all go round there and give him a good shoeing >> Edited by BO55 VXR on Saturday 14th January 19:17
hainser - Nice VXR buddy - now why didn't I stump up the extra for the VXR? Oh well..
I didn't tell the dealer about this forum. Whether he knows about it or not I don't know.
I don't have any major complaints about the mechanical servicing aspects of my dealership and the service staff are nice and know me by name (my car's been with them probably about 8 times since I bought it but that's another story). The dealer manager also seemed genuinely concerned and eager to put the car right. I haven't got the car back yet though so the jury's still out.
The worst aspect is the parking - see the latest in my original post 'Hi Everyone and tale of Woe' for comments on that. I do wonder though if anyone, rather than my 'I don't have any major problems' comment, has stories of great service from a dealer and would recommend them wholeheartedly.
I didn't tell the dealer about this forum. Whether he knows about it or not I don't know.
I don't have any major complaints about the mechanical servicing aspects of my dealership and the service staff are nice and know me by name (my car's been with them probably about 8 times since I bought it but that's another story). The dealer manager also seemed genuinely concerned and eager to put the car right. I haven't got the car back yet though so the jury's still out.
The worst aspect is the parking - see the latest in my original post 'Hi Everyone and tale of Woe' for comments on that. I do wonder though if anyone, rather than my 'I don't have any major problems' comment, has stories of great service from a dealer and would recommend them wholeheartedly.
Greens of Rainham and Picador's from my experience and I believe othes up in North Wales/NW have been very positive about there experience with their local dealers.
I live pprox 1.5 hours from the nearest of any of these and because work takes in those directions occassionally I would rather plan ahead and use one of these dealers than my local based on experience.
I live pprox 1.5 hours from the nearest of any of these and because work takes in those directions occassionally I would rather plan ahead and use one of these dealers than my local based on experience.
I just thought I would update you on this accident and also hopefully help others out that find themselves in a similar situation.
I have spoken to the police today, they are saying that the Galaxy driver is claiming that his car was broken down on that date with a knackered engine and that he couldn't possibly have been involved in the accident. My two witnesses (four really as they were couples) were contacted by the police, one of them has responded giving full details of the accident to the police but also saying that they have not got the registration of the vehicle. The other witness has sadly not responded. I am now left in a situation where the police are unable to prosecute the <sensored> driver as they cannot get independant confirmation of the vehicle. Lesson #1 - Ensure that all witnesses have written down and retained registration details.
Similar situation with the insurance company. They have a statement from the witness including a description of the Galaxy but again no registration. They are now going to send him another letter giving him 7 days before taking this to court. I do have the registration written on a piece of paper by the witness and it seems that even though this is acceptable to the courts the police will not take any notice of it.
As it stands I could end up losing the £500 excess and also my no claims bonus. The really annoying thing is that in my car I had a digital camera, if only I would have had the sense to have taken a picture of the other car!! Lesson #2 - If you have a camera - USE IT!
Hopefully this will be of use to someone, looks like I am going to have a struggle here, but if it helps someone else out then some good has come from it.
I have spoken to the police today, they are saying that the Galaxy driver is claiming that his car was broken down on that date with a knackered engine and that he couldn't possibly have been involved in the accident. My two witnesses (four really as they were couples) were contacted by the police, one of them has responded giving full details of the accident to the police but also saying that they have not got the registration of the vehicle. The other witness has sadly not responded. I am now left in a situation where the police are unable to prosecute the <sensored> driver as they cannot get independant confirmation of the vehicle. Lesson #1 - Ensure that all witnesses have written down and retained registration details.
Similar situation with the insurance company. They have a statement from the witness including a description of the Galaxy but again no registration. They are now going to send him another letter giving him 7 days before taking this to court. I do have the registration written on a piece of paper by the witness and it seems that even though this is acceptable to the courts the police will not take any notice of it.
As it stands I could end up losing the £500 excess and also my no claims bonus. The really annoying thing is that in my car I had a digital camera, if only I would have had the sense to have taken a picture of the other car!! Lesson #2 - If you have a camera - USE IT!
Hopefully this will be of use to someone, looks like I am going to have a struggle here, but if it helps someone else out then some good has come from it.
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