PSP update problem

Author
Discussion

catso

Original Poster:

14,787 posts

267 months

Tuesday 7th November 2006
quotequote all
My son has a PSP. He just bought a new game which requires a software update to version 2.80, this update is on the game disc. He followed the on-screen instructions (at least he told me he did) and the update stopped at a certain point, with an error message on-screen saying to contact customer support. Now it's switched off and won't switch on again. Any ideas?, is it repairable?, can it be 're-booted'?

Any help would be most appreciated.

beer

BigAlinEmbra

1,629 posts

212 months

Tuesday 7th November 2006
quotequote all
If you've got a sony phone or camera you could hook the memory card up to the comp using that to rescue the game saves, format the card then try to get the OS update off the website?

catso

Original Poster:

14,787 posts

267 months

Tuesday 7th November 2006
quotequote all
After further 'research' (phoned Sony) I'm told that it can be repaired, however Sony want £115 and say it could take 3-6 months!!!

I've contacted a few repairers, who say that the mainboard will need changing, (only Sony can reflash it - and they're not interested), one reckons they can probably 'downgrade' it to work then upgrade again for £40, otherwise the going rate is sround £90-100 to change the mainboard.

I like the suggestion of a DIY approach if it's possible, I can access the memory card through my PC and we have another (working) PSP so formatting the card etc is no problem. Any more info on reloading/downgrading/upgrading etc from the memory card?

beer

Polarbert

17,923 posts

231 months

Tuesday 7th November 2006
quotequote all
It costs £115, and I bet that they would delay it. It would go from 6 months, to 9, and then they would finally say its being released in March 2007.

Oh wait, I started to talk about the PS3.

catso

Original Poster:

14,787 posts

267 months

Tuesday 7th November 2006
quotequote all
Polarbert said:
It costs £115, and I bet that they would delay it. It would go from 6 months, to 9


For £20 more I could get a new one, Sony make some excellent products but their customer service is crap..... furious

As for the PS3 it'll probably have doubled in price by then too.......

tbops

1,332 posts

210 months

Wednesday 8th November 2006
quotequote all
research bricking of psp's in google there should belots of info on this. ive downgraded my psp a few times so i can play emulated games. isnt your psp under warantee? i dont thing u need to take out the mainboard there should be a way of writing firmware without removal of case but i could be wrong

last resorts you could go to argos buy a new one and realise when you take it home that its not working!

ThePassenger

6,962 posts

235 months

Wednesday 8th November 2006
quotequote all
Sorry, it's bricked.
I belive this is game over as the machine won't turn on to reflash itself.

Either return it as faulty to the store
Or be prepared to put your hand on your wallet.

catso

Original Poster:

14,787 posts

267 months

Wednesday 8th November 2006
quotequote all
ThePassenger said:
Sorry, it's bricked.


Indeed

ThePassenger said:

Or be prepared to put your hand on your wallet.


Yep, that's what I'll be doing..... cry

catso

Original Poster:

14,787 posts

267 months

Wednesday 8th November 2006
quotequote all
tbops said:

last resorts you could go to argos buy a new one and realise when you take it home that its not working!


scratchchin.......