Phone upgrade broken already

Author
Discussion

M3MTH

Original Poster:

1,955 posts

215 months

Friday 21st September 2007
quotequote all
I upgraded my phone to a sony ericsson W880i about 3 months ago, but already it has started playing up. now when i try to connect the charger it only sometimes registers its there and starts to charge, and then after 30 seconds will stop charging. i have'nt got phone insurance that im aware of, and im in an 18 month contract. what are my options....

Cheers.

LukeBird

17,170 posts

210 months

Friday 21st September 2007
quotequote all
Years warranty, take it back to the shop and get a new one.
Assuming you didn't drop it heavily/down toilet/eaten by small child etc. etc. hehe

M3MTH

Original Poster:

1,955 posts

215 months

Friday 21st September 2007
quotequote all
Well it might of accidentally got kicked around a few club floors in magaluf last week! biggrin

Burgmeister

2,206 posts

211 months

Friday 21st September 2007
quotequote all
M3MTH said:
Well it might of accidentally got kicked around a few club floors in magaluf last week! biggrin
dust it off and take it into the shop, warranty as mentioned will cover it

M3MTH

Original Poster:

1,955 posts

215 months

Friday 21st September 2007
quotequote all
I didnt buy it from a shop, it was 02 online i got it from! was only joking about kicking it around the clubs by the way! haha!. will they send me a new phone?

Sheepy

3,164 posts

250 months

Friday 21st September 2007
quotequote all
Have you tried taking the battery out and putting it back in? My K1 Razr sometimes behaves oddly with the charger, and this does help.

Burgmeister

2,206 posts

211 months

Friday 21st September 2007
quotequote all
M3MTH said:
I didnt buy it from a shop, it was 02 online i got it from! was only joking about kicking it around the clubs by the way! haha!. will they send me a new phone?
yep all warranty issues get sorted through the o2 shops.

M3MTH

Original Poster:

1,955 posts

215 months

Friday 21st September 2007
quotequote all
Thanks!

tigger1

8,402 posts

222 months

Friday 21st September 2007
quotequote all
Common problem with the Sony phones - have you tried cleaning the contacts on the phone?

M3MTH

Original Poster:

1,955 posts

215 months

Friday 21st September 2007
quotequote all
yeh, i tried that with a toothbrush but still does'nt work! tried my friends charger and still had the same problem.

tigger1

8,402 posts

222 months

Friday 21st September 2007
quotequote all
M3MTH said:
yeh, i tried that with a toothbrush but still does'nt work! tried my friends charger and still had the same problem.
Mine won't charge from the mains charger now, but oddly will via USB charger. (Had it 2 years though)

Hut49

3,544 posts

263 months

Friday 21st September 2007
quotequote all
tigger1 said:
Common problem with the Sony phones - have you tried cleaning the contacts on the phone?
Actually the biggest problem with charging Sony phones is with the charger lead connector. It's very common to find that one of the spring loaded metal prongs gets bent and doesn't connect properly when it's pushed onto the phone - so it's not recognized and doesn't get charged. So take a careful look, it might save you a bunch of hassle.