He can't get on PH - (again)

Author
Discussion

BCA

Original Poster:

8,651 posts

263 months

Sunday 29th June 2003
quotequote all
Mr Graham J is having trouble again, I took this from a conversation on Messenger - does anyone know what he can do to sort it?

Graham J:

I can access MSN messenger perfectly OK but when I try to look at a page on the internet (PistonHeads, my hotmail account - which has 8 emails on - and even WindowsUpdate) I just get The page cannot be displayed.

I've rebooted about 5 times and it still hasn't solved it, I've checked my Firewall and thats fine, any ideas????

Graham.J

5,420 posts

265 months

Monday 30th June 2003
quotequote all
I've downloaded Mozilla as a temporary measure but would still like to get internet explorer sorted.

I've removed it from the Add/Remove Programs section of control panel but still have the icon on the desktop and the little shortcut bit at the bottom.

When I try to re-install IE it says that I already have it and should exit setup.



Cheers,

Graham

P*ssed off beyond words with the computer and Microsnot!!

>> Edited by Graham.J on Monday 30th June 08:45

bean

19 posts

263 months

Tuesday 1st July 2003
quotequote all
we need more info to help , what opperating system are you on? what version, come backwith that then we all might be able to help u?

Graham.J

5,420 posts

265 months

Tuesday 1st July 2003
quotequote all
Sorry,

I'm on Windows ME and am having problems with Internet Explorer 6 if that helps.

FourWheelDrift

89,523 posts

290 months

Tuesday 1st July 2003
quotequote all
Graham.J said:
Sorry,

I'm on Windows ME and am having problems with Internet Explorer 6 if that helps.



Have you tried Explorer repair or System Restore?

Or if you can access the net via Mozilla try this link
It's McRepair a repair program from Microshite
http://download.microsoft.com/download/msninvestor/Patch/1.0/WIN98/EN-US/mcrepair.EXE

PS should work fine on Win ME

>> Edited by FourWheelDrift on Tuesday 1st July 21:01

UpTheIron

4,015 posts

274 months

Tuesday 1st July 2003
quotequote all
Graham,

Are you using a regular home PC, or a corporate laptop (running Win ME, probably not). If you select 'Internet Options' from the 'Tools' menu in IE, select the 'Connections' tab and click 'LAN Settings' do you have a Proxy Server set?

Have you tried deleting your temporary internet files and/or internet history? Could be something corrupting things in there, but unlikely.

One more thing to try - what happens if you put http://213.52.163.118/ into your browser?

UpTheIron

4,015 posts

274 months

Tuesday 1st July 2003
quotequote all
Graham,

Are you using a regular home PC, or a corporate laptop (running Win ME, probably not). If you select 'Internet Options' from the 'Tools' menu in IE, select the 'Connections' tab and click 'LAN Settings' do you have a Proxy Server set?

Have you tried deleting your temporary internet files and/or internet history? Could be something corrupting things in there, but unlikely.

One more thing to try - what happens if you put http://213.52.163.118/ into your browser?

Graham.J

5,420 posts

265 months

Tuesday 1st July 2003
quotequote all
Are you using a regular home PC, or a corporate laptop (running Win ME, probably not). If you select 'Internet Options' from the 'Tools' menu in IE, select the 'Connections' tab and click 'LAN Settings' do you have a Proxy Server set?

Home PC, no proxy server set - Oh I use NTL broadband which is a USB connection.

Have you tried deleting your temporary internet files and/or internet history? Could be something corrupting things in there, but unlikely.

Did it not so long ago.

One more thing to try - what happens if you put http://213.52.163.118/ into your browser?

Same thing, 'page cannot be displayed'

maven

82 posts

256 months

Tuesday 1st July 2003
quotequote all
Had this problem with IE6 too. Basically could not resolve it.

Had to reinstall everything. Installed Netscape, but eventually even Outlook failed to access the internet.

Graham.J

5,420 posts

265 months

Tuesday 1st July 2003
quotequote all
Have you tried Explorer repair or System Restore?

No, system restore mucked the computer up last time and I had to use the backup disk.

Or if you can access the net via Mozilla try this link
It's McRepair a repair program from Microshite
http://download.microsoft.com/download/msninvestor/Patch/1.0/WIN98/EN-US/mcrepair.EXE


Have downloaded it but hasn't helped.

Whats Explorer repair?

Graham.J

5,420 posts

265 months

Tuesday 1st July 2003
quotequote all
maven said:
Had to reinstall everything. Installed Netscape, but eventually even Outlook failed to access the internet.


I've removed IE6 from the add/remove programs bit but when I try to reinstall it, it tells me it's already installed

FourWheelDrift

89,523 posts

290 months

Tuesday 1st July 2003
quotequote all
Graham.J said:

Whats Explorer repair?


Here you go this should explain the process and provide better help than just text on here.
www.waynescomputerworld.com/IERepair.html

Bodo

12,407 posts

272 months

Tuesday 1st July 2003
quotequote all
Graham.J said:
Whats Explorer repair?
Sounds similar to a magic bullet sealing Landrover sumps

Graham.J

5,420 posts

265 months

Tuesday 1st July 2003
quotequote all
FourWheelDrift said:
Here you go this should explain the process and provide better help than just text on here.
www.waynescomputerworld.com/IERepair.html


I don't have the thing it suggests to use, just run system restore and it didn't help

Whilst computers are brilliant when they work, they're a right pain in the arse when they dont.

Bodo said:
Sounds similar to a magic bullet sealing Landrover sumps


FourWheelDrift

89,523 posts

290 months

Tuesday 1st July 2003
quotequote all
Graham.J said:

FourWheelDrift said:
Here you go this should explain the process and provide better help than just text on here.
www.waynescomputerworld.com/IERepair.html



I don't have the thing it suggests to use, just run system restore and it didn't help

Whilst computers are brilliant when they work, they're a right pain in the arse when they dont.


I think you need to save everything you can't re-install to CD/Disk/Spare HD and format the drive and re-install Windows (ideally not ME as it's a piece of sh*t).

Graham.J

5,420 posts

265 months

Tuesday 1st July 2003
quotequote all
FourWheelDrift said:
I think you need to save everything you can't re-install to CD/Disk/Spare HD and format the drive and re-install Windows (ideally not ME as it's a piece of sh*t).



Unfortunately I think you're right, thats going to be ALOT of disks (29 gig - but some can be disposed of)

I tried to do a master CD using the Master CD Creator a couple of days ago and it wouldn't have any of it, kept coming back with an error and wasted 4 CD's

HMPH

>> Edited by Graham.J on Tuesday 1st July 23:26

FourWheelDrift

89,523 posts

290 months

Tuesday 1st July 2003
quotequote all
Graham.J said:

FourWheelDrift said:
I think you need to save everything you can't re-install to CD/Disk/Spare HD and format the drive and re-install Windows (ideally not ME as it's a piece of sh*t).




Unfortunately I think you're right, thats going to be ALOT of disks (29 gig - but some can be disposed of)

I tried to do a master CD using the Master CD Creator a couple of days ago and it wouldn't have any of it, kept coming back with an error and wasted 4 CD's

HMPH

>> Edited by Graham.J on Tuesday 1st July 23:26


If you're getting write errors on CD's drop the speed of the burner. (Some CD's don't write at the speed their supposed to).

Graham.J

5,420 posts

265 months

Tuesday 1st July 2003
quotequote all
I'll bear that in mind and give it a go in the morning!!!

Cheers

Owe you a pint or three

bean

19 posts

263 months

Wednesday 2nd July 2003
quotequote all
If you are realy brave....format the hdd and do a total install, its a long proses, and you need to doulbe check u have all drivers. and ensure you back up anu data you need, i have formated my HDD at leat 4 times, due to programing requirements, as long as data is secure u will be fine, then concider partitioning your HDD with partition magic, create a partition just for your data, then if you ever need to format again you will not loose data..

it's tricky and will leave you with a scab on your head from all the sctatching involved....have fun..