losing emails - Help

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Discussion

bobt

Original Poster:

1,323 posts

204 months

Saturday 8th December 2007
quotequote all
I probably send just three or four emails a day on average. Most of these are replies, so using the reply button, so I know it's not me with clumsy typing fingers getting the address wrong.

Porbably one in three emails seems to get lost in the ether. They are not recevied, and are not being diverted into peoples spam folders aor auto delete folders.

Is this a common problem, or possibly something to do with the email provider that I use. I have stuck with the same provider from the dial up days, as I would prefer not to change my email address, and access my emails via their webmail service.

JamieBeeston

9,294 posts

266 months

Saturday 8th December 2007
quotequote all
bobt said:
I probably send just three or four emails a day on average. Most of these are replies, so using the reply button, so I know it's not me with clumsy typing fingers getting the address wrong.

Porbably one in three emails seems to get lost in the ether. They are not recevied, and are not being diverted into peoples spam folders aor auto delete folders.

Is this a common problem, or possibly something to do with the email provider that I use. I have stuck with the same provider from the dial up days, as I would prefer not to change my email address, and access my emails via their webmail service.
Emails cant just disappear, they're either being spam trapped somewhere, or delivered to the wrong place (bad MX)

If you're not getting a bounceback message (you should check your spam filters) then they're not being rejected (any mail not delivered WILL report back to you that it's not delivered!)

Speak to your ISP, and try and log which mails (to whom) don't get through.