MS Outlook, removing mailbox from folder list?

MS Outlook, removing mailbox from folder list?

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Discussion

The Dude

Original Poster:

6,546 posts

248 months

Monday 10th December 2007
quotequote all
A friend uses Outlook 2003 for email and he managed to delete his .PST folder.

Luckily he had a backup of the file and someone showed him how to import it into a new Personal Folder. So his mail is working again now.

However, he now still has a reference to the old PST in the form of an entry in the Outlook Folder List but if you click on it at all (to try and delete it) it throws up an error saying the .PST file that it references doesn't exists, which is correct. Can't seem to find out where Outlook stores it's list of folders to manually delte the reference to the old PST and you certainly can't delete it from within Outlook that I can see.

Please help, it's making me cry. All I can think to tell him is get a Mac. smile

malman

2,258 posts

260 months

Monday 10th December 2007
quotequote all
try right click close personal folder. If not then tools accounts -> outlook data file and remove from in there

The Dude

Original Poster:

6,546 posts

248 months

Monday 10th December 2007
quotequote all
malman said:
try right click close personal folder. If not then tools accounts -> outlook data file and remove from in there
If you try to right-click the personal folder you get the error I described above.

If you go tools->accounts->outlook data, the folder doesn't appear in the list of data sources.

Weird huh?

CommanderJameson

22,096 posts

227 months

Monday 10th December 2007
quotequote all
Stick a copy of any old .PST file in the location that Outlook would like to find the folders you want to remove, then do the right-click and close as above.

The Dude

Original Poster:

6,546 posts

248 months

Monday 10th December 2007
quotequote all
CommanderJameson said:
Stick a copy of any old .PST file in the location that Outlook would like to find the folders you want to remove, then do the right-click and close as above.
The catch there is that he used to have the PST file on an external drive, buried in a path that he can't remember. So how do you know where Outlook is expecting to find the PST file?

His new PST file is in the usual place (Docs&Settings/Name/.../Microsoft/Outlook etc. or whatever it is).

CommanderJameson

22,096 posts

227 months

Monday 10th December 2007
quotequote all
The Dude said:
CommanderJameson said:
Stick a copy of any old .PST file in the location that Outlook would like to find the folders you want to remove, then do the right-click and close as above.
The catch there is that he used to have the PST file on an external drive, buried in a path that he can't remember. So how do you know where Outlook is expecting to find the PST file?

His new PST file is in the usual place (Docs&Settings/Name/.../Microsoft/Outlook etc. or whatever it is).
Right click, properties (I'm doing this from memory, bear with me), advanced properties (the page with the compact button) and the path's on there.

CommanderJameson

22,096 posts

227 months

Monday 10th December 2007
quotequote all
The Dude said:
CommanderJameson said:
Stick a copy of any old .PST file in the location that Outlook would like to find the folders you want to remove, then do the right-click and close as above.
The catch there is that he used to have the PST file on an external drive, buried in a path that he can't remember. So how do you know where Outlook is expecting to find the PST file?

His new PST file is in the usual place (Docs&Settings/Name/.../Microsoft/Outlook etc. or whatever it is).
Right click, properties (I'm doing this from memory, bear with me), advanced properties (the page with the compact button) and the path's on there.

The Dude

Original Poster:

6,546 posts

248 months

Monday 10th December 2007
quotequote all
CommanderJameson said:
The Dude said:
CommanderJameson said:
Stick a copy of any old .PST file in the location that Outlook would like to find the folders you want to remove, then do the right-click and close as above.
The catch there is that he used to have the PST file on an external drive, buried in a path that he can't remember. So how do you know where Outlook is expecting to find the PST file?

His new PST file is in the usual place (Docs&Settings/Name/.../Microsoft/Outlook etc. or whatever it is).
Right click, properties (I'm doing this from memory, bear with me), advanced properties (the page with the compact button) and the path's on there.
Right click on what? If you mean the folder in the outlook folder list relating to the missing PST file then you can't - right or left clicking it makes it just throw up the missing PST error as I described.

frown

CommanderJameson

22,096 posts

227 months

Tuesday 11th December 2007
quotequote all
The Dude said:
CommanderJameson said:
The Dude said:
CommanderJameson said:
Stick a copy of any old .PST file in the location that Outlook would like to find the folders you want to remove, then do the right-click and close as above.
The catch there is that he used to have the PST file on an external drive, buried in a path that he can't remember. So how do you know where Outlook is expecting to find the PST file?

His new PST file is in the usual place (Docs&Settings/Name/.../Microsoft/Outlook etc. or whatever it is).
Right click, properties (I'm doing this from memory, bear with me), advanced properties (the page with the compact button) and the path's on there.
Right click on what? If you mean the folder in the outlook folder list relating to the missing PST file then you can't - right or left clicking it makes it just throw up the missing PST error as I described.

frown
OK. Tune in later, when I'll have a look at where Outlook stores this stuff.

LordGrover

33,549 posts

213 months

Tuesday 11th December 2007
quotequote all
The simplest method is probably to create a new profile then delete the old one.

The Dude

Original Poster:

6,546 posts

248 months

Tuesday 11th December 2007
quotequote all
CommanderJameson said:
The Dude said:
CommanderJameson said:
The Dude said:
CommanderJameson said:
Stick a copy of any old .PST file in the location that Outlook would like to find the folders you want to remove, then do the right-click and close as above.
The catch there is that he used to have the PST file on an external drive, buried in a path that he can't remember. So how do you know where Outlook is expecting to find the PST file?

His new PST file is in the usual place (Docs&Settings/Name/.../Microsoft/Outlook etc. or whatever it is).
Right click, properties (I'm doing this from memory, bear with me), advanced properties (the page with the compact button) and the path's on there.
Right click on what? If you mean the folder in the outlook folder list relating to the missing PST file then you can't - right or left clicking it makes it just throw up the missing PST error as I described.

frown
OK. Tune in later, when I'll have a look at where Outlook stores this stuff.
Good man thumbup

It clearly has a list of PST files stored somewhere in Outlook settings or perhaps in his mail profile but I've no idea where abouts.

malman

2,258 posts

260 months

Tuesday 11th December 2007
quotequote all
Its probably easier just to create a new profile but if you don't want to then try this

http://www.outlook-tips.net/howto/ghosts.htm


The Dude

Original Poster:

6,546 posts

248 months

Tuesday 11th December 2007
quotequote all
malman said:
Its probably easier just to create a new profile but if you don't want to then try this

http://www.outlook-tips.net/howto/ghosts.htm
Well done that man!

beer