Tamora windscreen
Discussion
Well, it had to happen sooner or later.... Big crack on the ecreen, so replacement time.
Has anyone used Autoglass to good effect? Initially thinking of using the dealership as long as my insurance will accept that rather than Autiglass etc.
Also, anyone know the lead times/availability of screens?
TIA
Has anyone used Autoglass to good effect? Initially thinking of using the dealership as long as my insurance will accept that rather than Autiglass etc.
Also, anyone know the lead times/availability of screens?
TIA
Used RAC Autowindscreens (Stockport) for our last one. They did a very good job although it took them a week to do at their premises. Insist that they get the screen from David Geralds and also order a new rubber seal.
I have a spare genuine screen if you struggle with the insurance for any reason.
I have a spare genuine screen if you struggle with the insurance for any reason.
Edited by NTEL on Thursday 4th September 08:33
NTEL said:
Used RAC Autowindscreens (Stockport) for our last one. They did a very good job although it took them a week to do at their premises. Insist that they get the screen from David Geralds and also order a new rubber seal.
I have a spare genuine screen if you struggle with the insurance for any reason.
Dave, thank you. Very kind offer. I will let you know if I have any problems.I have a spare genuine screen if you struggle with the insurance for any reason.
Edited by NTEL on Thursday 4th September 08:33
Lee.
I had a screen replaced on the Tam, Tiv dealer recommended a specialist who fitted it on the driveway in 5 hours, cost £410 and he did a great job, my insurance company sent me a cheque for the full amount (less £50 excess) within 5 days as autoglass were unable to source a screen. The dashtop leather/bison can be easily ripped when removing the old screen as it overlaps into the screen channelling, the old cosmetic outer rubber seal can be re used if required.
Just seen your post, and in my opinion you should be very very wary of the 'nationals' (Autoglass and the like) - I'd advise you go elsewhere. I found out the hard way that TVRs are not easy to do windscreens on, and if the winscreeen people don't know what they're doing (as in our case), you could end up with big problems - take a look at my post:... http://www.pistonheads.com/gassing/topic.asp?t=556...
Bottom line is an (unnamed!) big windscreen company that our insurance company have a contract with hacked and slashed at my wife's beloved Tam for a couple of hours and succeeded in trashing the leather on the dash and screen pillars (as Tamster's comments), as well as filling the car with ground glass. The trim couldn't be matched up, so the WHOLE CAR has had to be re-trimmed, and I've been tied up in the mother of all fights with my insurance company / windscreen people / their insurers ever since, which is why it's still not back with us, even though it was damaged at the end of June! Whatever happens in the end re settling it, we're still left picking up the tab for several grand
I go with Tamster on this - get your insurance company to agree to using a 'specialist' (ie an independent that knows what they're doing!!) and get them to pay you afterwards - you'll be out of pocket while you wait for their cheque but at least you should still have an undamaged car!
Also, be aware that when the old screen and sealant is all out, there will most likely be some surface rust on the bottom of the thin steel plates on the side pillars that the screen is bonded to - another example of TVR 'character'
- this will obviously need cleaning up and touching in before the new screen goes in, and chances are the national people won't be prepared for that and will stand there are scratch their heads, or cover it up and pretend they never a it!!
Bottom line is an (unnamed!) big windscreen company that our insurance company have a contract with hacked and slashed at my wife's beloved Tam for a couple of hours and succeeded in trashing the leather on the dash and screen pillars (as Tamster's comments), as well as filling the car with ground glass. The trim couldn't be matched up, so the WHOLE CAR has had to be re-trimmed, and I've been tied up in the mother of all fights with my insurance company / windscreen people / their insurers ever since, which is why it's still not back with us, even though it was damaged at the end of June! Whatever happens in the end re settling it, we're still left picking up the tab for several grand
I go with Tamster on this - get your insurance company to agree to using a 'specialist' (ie an independent that knows what they're doing!!) and get them to pay you afterwards - you'll be out of pocket while you wait for their cheque but at least you should still have an undamaged car!
Also, be aware that when the old screen and sealant is all out, there will most likely be some surface rust on the bottom of the thin steel plates on the side pillars that the screen is bonded to - another example of TVR 'character'
- this will obviously need cleaning up and touching in before the new screen goes in, and chances are the national people won't be prepared for that and will stand there are scratch their heads, or cover it up and pretend they never a it!!Thanks David. That's decided me; I will ensure that Mannings allow me to use Racing Green, who I know wil do a splendid job. It also gives me a bit of info about the surface rust issue (sorry, feature) which I can quiz them on; not that I mistrust them, quite the contrary in fact. But at least I know the right questions to ask.
Ah.....life certainly isn't simple with these beasts....
Ian, if Dulfords were more convenient I'd have no qualms about using them either.
I've done quite well with the windscreen though; 46k miles until it needed replacement. ALthough the very day that I collected it a bloody rock was thrown up and chipped the screen! I thought I's be taking it right back that day for a replacement, but it just needed a repair.
Ah.....life certainly isn't simple with these beasts....
Ian, if Dulfords were more convenient I'd have no qualms about using them either.
I've done quite well with the windscreen though; 46k miles until it needed replacement. ALthough the very day that I collected it a bloody rock was thrown up and chipped the screen! I thought I's be taking it right back that day for a replacement, but it just needed a repair.
davidLO's post underlines a reality that is quite common with the larger, national companies. This is not to say that they are all bad. Phil Lomas' (a PHer) company have had good reviews from PHers in the past, so not all are bad.
Contracts / deals between insurance companies and national windscreen co's do restrict policyholders somewhat; due to the nature of these contracts and/or inexperience, serious issues in terms of quality and service have (and still are) big problems for all concerned. The ins cos are paying out less on the whole so they're probably the happiest parties in these situations.
Given the type of car you have, i.e. you should have more of a say in where you take it or who carries out the work. This may mean that, a) you pay a higher policyholder contribution (excess) or, b) the installer can only work to a limit (or glass capping) imposed by the ins co.
Talk to your ins co and establish what freedom they will give you. But I advise you to find someone that can convince you that they know what they are doing first.
Good luck and keep us posted.
Contracts / deals between insurance companies and national windscreen co's do restrict policyholders somewhat; due to the nature of these contracts and/or inexperience, serious issues in terms of quality and service have (and still are) big problems for all concerned. The ins cos are paying out less on the whole so they're probably the happiest parties in these situations.
Given the type of car you have, i.e. you should have more of a say in where you take it or who carries out the work. This may mean that, a) you pay a higher policyholder contribution (excess) or, b) the installer can only work to a limit (or glass capping) imposed by the ins co.
Talk to your ins co and establish what freedom they will give you. But I advise you to find someone that can convince you that they know what they are doing first.
Good luck and keep us posted.
Edited by Glassman on Friday 5th September 09:01
Edited by Glassman on Friday 5th September 09:02
Glassman said:
davidLO's post underlines a reality that is quite common with the larger, national companies. This is not to say that they are all bad. Phil Lomas' (a PHer) company have had good reviews from PHers in the past, so not all are bad.
Contracts / deals between insurance companies and national windscreen co's do restrict policyholders somewhat; due to the nature of these contracts and/or inexperience, serious issues in terms of quality and service have (and still are) big problems for all concerned. The ins cos are paying out less on the whole so they're probably the happiest parties in these situations.
Given the type of car you have, i.e. you should have more of a say in where you take it or who carries out the work. This may mean that, a) you pay a higher policyholder contribution (excess) or, b) the installer can only work to a limit (or glass capping) imposed by the ins co.
Talk to your ins co and establish what freedom they will give you. But I advise you to find someone that can convince you that they know what they are doing first.
Good luck and keep us posted.
Just called Mannings Insurance and they are happy for me to go direct to a TVR Specialist. However, you are correct - excess increases from £60 to £100. Not really on, when you consider that probably all TVR owners would prefer to use specialists.Contracts / deals between insurance companies and national windscreen co's do restrict policyholders somewhat; due to the nature of these contracts and/or inexperience, serious issues in terms of quality and service have (and still are) big problems for all concerned. The ins cos are paying out less on the whole so they're probably the happiest parties in these situations.
Given the type of car you have, i.e. you should have more of a say in where you take it or who carries out the work. This may mean that, a) you pay a higher policyholder contribution (excess) or, b) the installer can only work to a limit (or glass capping) imposed by the ins co.
Talk to your ins co and establish what freedom they will give you. But I advise you to find someone that can convince you that they know what they are doing first.
Good luck and keep us posted.
Edited by Glassman on Friday 5th September 09:01
Edited by Glassman on Friday 5th September 09:02
I can feel a detailed reading of the policy conditions coming on followed by a wee negotiation....
T40ORA said:
I can feel a detailed reading of the policy conditions coming on followed by a wee negotiation....
In some cases, the 'specialist' will absorb the difference, but if they're restricted at the invoicing end of things, this may be difficult. Ins cos like to use the word 'approved', when in reality, the more appropriate word is 'nominated'. Glassman said:
T40ORA said:
I can feel a detailed reading of the policy conditions coming on followed by a wee negotiation....
In some cases, the 'specialist' will absorb the difference, but if they're restricted at the invoicing end of things, this may be difficult. Ins cos like to use the word 'approved', when in reality, the more appropriate word is 'nominated'. It's an expectation thing; specialist car, specialist insurers, nominate specialist repairers...
Had my screen replaced due to it being poorly fitted from new, misting up etc, the sealant guns used to get air locks in them (mate in work used to fit them at the factory) The screen should come out in one piece if the fitter uses the cheese wire properly, I paid a reduced excess as autoglass could not source a screen, when they are in short supply they are choosy who they sell them too.
Lee, I probaly have the fitters number somewhere, he travels all over the south and mostly does classic cars, maybe RG already use him, he is based in Herts.
Lee, I probaly have the fitters number somewhere, he travels all over the south and mostly does classic cars, maybe RG already use him, he is based in Herts.
Tamster. said:
Had my screen replaced due to it being poorly fitted from new, misting up etc, the sealant guns used to get air locks in them (mate in work used to fit them at the factory) The screen should come out in one piece if the fitter uses the cheese wire properly, I paid a reduced excess as autoglass could not source a screen, when they are in short supply they are choosy who they sell them too.
Lee, I probaly have the fitters number somewhere, he travels all over the south and mostly does classic cars, maybe RG already use him, he is based in Herts.
Thanks Ceri. I'll stick with RG unless they have a problem, as they've already ordered the screen. But I will attempt to get my excess reduced.Lee, I probaly have the fitters number somewhere, he travels all over the south and mostly does classic cars, maybe RG already use him, he is based in Herts.
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