Can't open Word - ideas?
Discussion
Running Word on Windows XP but for some reason I can't open Word. It starts to open but then says something happened unexpectedly and then offers to send a report to Microsoft. Tried opening Word docs from Explorer but same thing. Tried repairing Word using the installation CD but no luck. So then uninstalled and reinstalled Word from the disc but still the same problem.
Beats me - any ideas?
Beats me - any ideas?
hut49 said:
Running Word on Windows XP but for some reason I can't open Word. It starts to open but then says something happened unexpectedly and then offers to send a report to Microsoft. Tried opening Word docs from Explorer but same thing. Tried repairing Word using the installation CD but no luck. So then uninstalled and reinstalled Word from the disc but still the same problem.
Beats me - any ideas?
- Remove Office (again) and manually remove any references to Office in the registry and file system
- Service Pack it (XP sp1).
And pray it works!
hut49 said:
UpTheIron said:
Does it work is you use a different user account?
Yes - I just tried it (why didn't I think of trying that). I'm set up as the Administrator so why can everyone else open Windows but not me? Bizarre!
probably a corrupt default template, these are user specific. found in c:documents and settingsusernameapplication dataMicrosoft templates
copy one from a working users folder to your own.
edited to add that the posting code has removed the slashes from the path, not me being a shtoopid
>> Edited by FunkyGibbon on Saturday 3rd January 15:04
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