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slideways

Original Poster:

3,133 posts

101 months

[news] 
Friday 25th September 2009 quote quote all
I have just removed my 18 month old gaz golds after they started squeeking, to send them in for a repair under warranty only to find this:


the bottom joint has cracked through on three out of the four shocks, this i was told was due to a faulty batch of bushes that were too large and forced the alloy to crack.
Now Gaz were brilliant even before they new about the cracking they said they would repair without question,
this is a safety warning as you can't see these cracks unless you get right underneath and look from inboard towards the bottom of the shock.
GO AND CHECK YOUR SHOCKS!!!!

GreenV8S

23,471 posts

164 months

[news] 
Friday 25th September 2009 quote quote all
That's pretty alarming. When I saw the pictures the first thought was that you have over-travelled the spherical bearing, but I can see that pressing the wrong size fitting in would do that too.

I hope that Gaz will recall the affected units and not just wait for owners to find out by word of mouth.

spend

12,200 posts

131 months

[news] 
Friday 25th September 2009 quote quote all
GreenV8S said:
I hope that Gaz will recall the affected units and not just wait for owners to find out by word of mouth.
..and to think that I was accused of being in cloud cuckoo land for suggesting that items on the service list should be carried out during a service winkrofl

rev-erend

18,156 posts

164 months

[news] 
Friday 25th September 2009 quote quote all
GreenV8S said:
I hope that Gaz will recall the affected units and not just wait for owners to find out by word of mouth.
Some hope..

Think I'll go check mine rolleyes

Edited by rev-erend on Friday 25th September 14:18

Tuscanuwe

264 posts

75 months

[news] 
Friday 25th September 2009 quote quote all
Are this the "Gold" Ones, they look
very corroded?
I will check also!

Uwe
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esso

1,459 posts

97 months

[news] 
Friday 25th September 2009 quote quote all
yikes-does this only affect the `Golds` or were o/s bushes fitted to the standard Gaz shocks too?I fitted new standard Gaz shocks to my Cerb a couple of years ago-will have to check them out!

Del 203

12,727 posts

129 months

[news] 
Friday 25th September 2009 quote quote all
yikes I've still got my old Billy's if you need them for a while biggrin

JonRB

41,495 posts

152 months

[news] 
Friday 25th September 2009 quote quote all
Exactly the same happened to the Gaz Golds on my Corrado in July having been fitted February 2007. Gaz replaced them free of charge.

I was unaware of the problem until the car failed its MoT Test over it.

slideways

Original Poster:

3,133 posts

101 months

[news] 
Friday 25th September 2009 quote quote all
[quote=Tuscanuwe]Are this the "Gold" Ones, they look
very corroded?
I will check also!

Uwe[/quote
they are golds but may affect others

Ab Shocks

1,645 posts

100 months

[news] 
Saturday 26th September 2009 quote quote all
Hi
I think this all needs to be explained.
There were a batch of oversized bushes fitted to the Gaz Gold shocks late 2007 and most of them have come to light and been replaced.

The problem was exacerbated by some shocks being overtightened in full droop on two poster ramps or axle stands, thus further stressing the aluminium.

No matter how far out of warranty, Gaz have always put customers before profit and made good any issues found.

Gaz also decided that switching to billet high tensile HE15 material and spherical bearings would ensure that no further problems of this type would occur and brought out the Gaz Gold Pro to this specification.

If anybody wants to discuss this or any other issues, you can ring the Gaz Shocks helpline which is open 7 days on 07795 293018

TheArb

445 posts

127 months

[news] 
Saturday 26th September 2009 quote quote all
Ab Shocks said:
most of them have come to light and been replaced.
appreciate the clarification but that's a big statement to make, the probability may be low but the stakes are high, if there is a complete failure and someone gets hurt, it'll be small consolation. I hope every effort has been made to publicise.

Torquemada

503 posts

153 months

[news] 
Saturday 26th September 2009 quote quote all
Glad I switched to Nitron.

slideways

Original Poster:

3,133 posts

101 months

[news] 
Saturday 26th September 2009 quote quote all
I have upgraded to gold pro's there looks like alot more alloy on the ball joint and no rubber bushing i will give them a go and check them monthly to be sure

GreenV8S

23,471 posts

164 months

[news] 
Saturday 26th September 2009 quote quote all
Torquemada said:
Glad I switched
Any manufacturer can have problems, it's how they deal with them that matters. I'm glad that Gaz are dealing with the problem as they find the faulty units, but it doesn't sound as if they have actively tracked down all the affected units (since they're turning up two years later). The fact it hasn't been mentioned at all on PH until now makes me think it's being kept quiet, perhaps for PR reasons. It looks to me like a potentially dangerous failure, if that's the case I would hope that safety concerns override any thoughts about PR.

Del 203

12,727 posts

129 months

[news] 
Saturday 26th September 2009 quote quote all
Ab Shocks said:
The problem was exacerbated by some shocks being overtightened in full droop on two poster ramps or axle stands, thus further stressing the aluminium.
Passing the buck ? They had a fault !!


If just one shock hasn't/hadn't been recalled why was this not publicised ??

slideways

Original Poster:

3,133 posts

101 months

[news] 
Saturday 26th September 2009 quote quote all
Del 203 said:
Ab Shocks said:
The problem was exacerbated by some shocks being overtightened in full droop on two poster ramps or axle stands, thus further stressing the aluminium.
Passing the buck ? They had a fault !!


If just one shock hasn't/hadn't been recalled why was this not publicised ??
well now i've opened this can of worms prehaps all the dealers on here that read this should contact all their customers and get them checked! one out of the three has only got a hairline crack in it and was impossible to see untill it came off the two really bad ones were both fronts yikes
Moderators do you think this might be worthy of a sticky so everyone gets the info??

Edited by slideways on Saturday 26th September 18:10


Edited by slideways on Saturday 26th September 18:11

Torquemada

503 posts

153 months

[news] 
Saturday 26th September 2009 quote quote all
Surely it's the manufacturer's responsibility to arrange recall/checks? They must have records of which dealers/individuals they supplied.

slideways

Original Poster:

3,133 posts

101 months

[news] 
Saturday 26th September 2009 quote quote all
Torquemada said:
Surely it's the manufacturer's responsibility to arrange recall/checks? They must have records of which dealers/individuals they supplied.
True but they havn't because i wasn't called!

s6boy

923 posts

105 months

[news] 
Saturday 26th September 2009 quote quote all
Del 203 said:
Ab Shocks said:
The problem was exacerbated by some shocks being overtightened in full droop on two poster ramps or axle stands, thus further stressing the aluminium.
Passing the buck ? They had a fault !!


If just one shock hasn't/hadn't been recalled why was this not publicised ??
Couldn't agree more. AB shocks were piss poor getting back to me when my 'Golds' were first installed in May '07 and very vague at the rear culminating in a near accident in the motorway, six weeks later a confirmation -after being chased by my garage- there was a faulty batch of valves. Eventually changed and fine.
At the beginning of the month a 'clonking' from the front when on lock, on (close) inspection showed this:


Same as op really but looking very much to me like corrosion rather than tight bushing (why would it take 2 1/2 years to manifest itself if it was) and I can vouch for the fact they weren't fitted on 'full droop' (FFS!).
Point being that at no time had I been contacted and warned of any problem - had anybody else? And it's clear from what I've learned that it was a known issue. This is a potentially lethal fault and to come on this forum after the fact is made public and try passing blame just re-inforces my initial impression of AB shocks.
However it has to be said GAZ were very quick and responsive when dealt with directly.
This isn't meant as a slagging off for AB shocks, only reporting as found personally, and if the comments above hadn't been made I'd have kept my peace but the tone and total lack of pro-active action makes my p*ss boil.
Thanks to the op as well for bringing this to light you beat me to it!

This must be worth a sticky?


ETA: must type faster it's taken half an hour to just upload the above and edit out the really angry bits!
Slideways I think I'm right in saying AB shocks had a virtual monopoly in the supply of GAZ shocks so shouldn't be many other dealers, but your comment could be made to the garages who originally installed the shocks.


Edited by s6boy on Saturday 26th September 19:07

slideways

Original Poster:

3,133 posts

101 months

[news] 
Saturday 26th September 2009 quote quote all
s6boy said:
Del 203 said:
Ab Shocks said:
The problem was exacerbated by some shocks being overtightened in full droop on two poster ramps or axle stands, thus further stressing the aluminium.
Passing the buck ? They had a fault !!


If just one shock hasn't/hadn't been recalled why was this not publicised ??
Couldn't agree more. AB shocks were piss poor getting back to me when my 'Golds' were first installed in May '07 and very vague at the rear culminating in a near accident in the motorway, six weeks later a confirmation -after being chased by my garage- there was a faulty batch of valves. Eventually changed and fine.
At the beginning of the month a 'clonking' from the front when on lock, on (close) inspection showed this:


Same as op really but looking very much to me like corrosion rather than tight bushing (why would it take 2 1/2 years to manifest itself if it was) and I can vouch for the fact they weren't fitted on 'full droop' (FFS!).
Point being that at no time had I been contacted and warned of any problem - had anybody else? And it's clear from what I've learned that it was a known issue. This is a potentially lethal fault and to come on this forum after the fact is made public and try passing blame just re-inforces my initial impression of AB shocks.
However it has to be said GAZ were very quick and responsive when dealt with directly.
This isn't meant as a slagging off for AB shocks, only reporting as found personally, and if the comments above hadn't been made I'd have kept my peace but the tone and total lack of pro-active action makes my p*ss boil.
Thanks to the op as well for bringing this to light you beat me to it!

This must be worth a sticky?


ETA: must type faster it's taken half an hour to just upload the above and edit out the really angry bits!
Slideways I think I'm right in saying AB shocks had a virtual monopoly in the supply of GAZ shocks so shouldn't be many other dealers, but your comment could be made to the garages who originally installed the shocks.


Edited by s6boy on Saturday 26th September 19:07
that would be me then! bought directly from gaz and i must ad fitted correctly, also had the geometry set / ride hight adjusted and corner wieghted by Neil garner and he didn't find anything untoward

Edited by slideways on Saturday 26th September 19:28

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