ADAC European breakdown cover - info

ADAC European breakdown cover - info

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Discussion

braddo

Original Poster:

10,429 posts

188 months

Friday 21st May 2010
quotequote all
I was looking around for European breakdown cover and ADAC (effectively the German AA) got mentioned a few times but I found it a bit difficult to find info on how to join etc. So, here's a bit of info on how it was done in the hope that it's useful for people doing searches in the future.

The English page of the ADAC website is:

www.adac.de/mitgliedschaft/adac_membership/default...

The membership appropriate for UK drivers is the Plus membership, which gives UK and European breakdown cover and is on the driver, irrespective of the car you're in - a great plus point for older cars. Cost is EUR 79.50 for a year. In contrast the AA quoted me £90 for a week's European cover on an 18 year old car....

On the website above there's a (German - +49) phone number to call but I was told by the operator to send an email to request membership so that there is no confusion about taking down UK address details. So, send an email to service@adac.de.

In the email, mention that you want to take out Plus membership, the date to start, your name and address.

You should get an email back in about a week advising your membership number and requesting payment - you'll need to fax back your card details for that (payment won't be accepted over the phone or by email). If you need your membership sooner like I did, send another email to the address above asking for ADAC to confirm your membership number.

Membership documents will also come in the post.

Happy driving!

louismchuge

1,628 posts

184 months

Friday 21st May 2010
quotequote all
Fantastisch!

Thanks so much for that. I'm going on a month long road trip in my 22 year old Jag and the AA wanted £180 just for that time! And that was with a 'members discount'

Hugo a Gogo

23,378 posts

233 months

Friday 21st May 2010
quotequote all
partner plus is only a little bit dearer (98euro i think), and covers your missus (or 'life partner') too (must be same address)


s3fella

10,524 posts

187 months

Friday 21st May 2010
quotequote all
Weird thing is last year for Lemans I triued ADAC for my 21 year old car and it was not able to be covered!
Went AA single trip in the end for about £48.

Hugo a Gogo

23,378 posts

233 months

Friday 21st May 2010
quotequote all
strange, because they don't normally even ask what car you have

I have never told them about any of my cars, only ever given them the details of the one I want them to come and pick up/fix

old cars, new cars, car registered to me, to others, UK reg, german reg

louismchuge

1,628 posts

184 months

Friday 21st May 2010
quotequote all
one concern - I'm hardly fluent in German!

Do you know where their call centre is if you do breakdown?

Hugo a Gogo

23,378 posts

233 months

Friday 21st May 2010
quotequote all
Munich

but a bit of "spreckenzee english?" should get you through to an english speaker

braddo

Original Poster:

10,429 posts

188 months

Friday 21st May 2010
quotequote all
I don't speak any German either so I politely asked if the operator spoke English and in each case they did (perfectly well enough to help me out) - I was impressed.

s3fella

10,524 posts

187 months

Friday 21st May 2010
quotequote all
Hugo a Gogo said:
strange, because they don't normally even ask what car you have

I have never told them about any of my cars, only ever given them the details of the one I want them to come and pick up/fix

old cars, new cars, car registered to me, to others, UK reg, german reg
No, it was when I got into the Ts and Cs for the policy that the age of car i had was not covered. Although this was single trip cover with them.

Most yearly policies do have an age limit im my experience so maybe worth a double check!

Hugo a Gogo

23,378 posts

233 months

Friday 21st May 2010
quotequote all
they've come out for my 1980 merc and my 1980 924

5potTurbo

12,518 posts

168 months

Friday 21st May 2010
quotequote all
How much is EuropAssistance by comparison?

I have EA as part of my AmEx benefits, and I only ever speak to them in English, no problems at all - excellent service.

SuPaSpArK

2,105 posts

238 months

Tuesday 15th June 2010
quotequote all
braddo said:
I was looking around for European breakdown cover and ADAC (effectively the German AA) got mentioned a few times but I found it a bit difficult to find info on how to join etc. So, here's a bit of info on how it was done in the hope that it's useful for people doing searches in the future.

The English page of the ADAC website is:

www.adac.de/mitgliedschaft/adac_membership/default...

The membership appropriate for UK drivers is the Plus membership, which gives UK and European breakdown cover and is on the driver, irrespective of the car you're in - a great plus point for older cars. Cost is EUR 79.50 for a year. In contrast the AA quoted me £90 for a week's European cover on an 18 year old car....

On the website above there's a (German - +49) phone number to call but I was told by the operator to send an email to request membership so that there is no confusion about taking down UK address details. So, send an email to service@adac.de.

In the email, mention that you want to take out Plus membership, the date to start, your name and address.

You should get an email back in about a week advising your membership number and requesting payment - you'll need to fax back your card details for that (payment won't be accepted over the phone or by email). If you need your membership sooner like I did, send another email to the address above asking for ADAC to confirm your membership number.

Membership documents will also come in the post.

Happy driving!
Very helpful, thanks.

James_N

2,954 posts

234 months

Friday 25th June 2010
quotequote all
Just spotted this as im looking to renew. Im with the RAC blue badge scheme at the moment, which I have to say has been worth its weight in gold, but they want £120 off me to renew, which seems expensive to say the least.

Looking at ADAC's website, it seems to be about 33 euros and covers me in europe, where as the RAC want an extra £50 to cover me in Europe for 5 days frown

Jonny_693

5,113 posts

176 months

Friday 25th June 2010
quotequote all
Are you saying this covers you in the event of a breakdown in the UK?

lost in espace

6,160 posts

207 months

Friday 25th June 2010
quotequote all
My tale of the ADAC. Took out membership and paid via bank transfer. Drove through Europe did't need the cover luckily. Got back and had a problem, called them the AA came out. At the end of the cover start getting letters in German, thought they were requesting renewal fees. I emailed them telling them I no longer required cover, got another email in german which I google translated and it transpires they are denying receiving the membership fees and want me to pay for the callout.

Subsequent solicitors letters from Germany, in German again, bump up what I owe them.

In summary membership is great, just make sure you can read German if they write to you.

Viper

10,005 posts

273 months

Friday 25th June 2010
quotequote all
been with ADAC for a couple of years and called them twice with excellent service both times (on different vehicles) ignition barrel collapsed while on my drive and the other a 90 mile recovery on a flat bed

they speak excellent english, initially a call to Germany then they route you to their French HQ, they are partenered with the AA in the UK. Highly recommended !

I personally dont know what their euro service is like

SuPaSpArK

2,105 posts

238 months

Friday 25th June 2010
quotequote all
Joined this week purely for continental driving in the motor home at £67...bargain....happy dayssmile

Targarama

14,635 posts

283 months

Friday 25th June 2010
quotequote all
Does anyone have a translation of the Partner Plus options' cover? I'm specifically interested in whether they offer the Home Start type service, and also what level of recovery/relay you get (to nearest garage/out of hours/passengers given lift to nearest station etc.).

Thanks.

redgriff500

26,822 posts

263 months

Friday 25th June 2010
quotequote all
When I looked into this a yr or so ago the problem with the ADAC is they will only tow you (IIRC) 50 miles if you break down in the UK.

If I'm close to home I'll fix it or get a mate to come out - when I want the cover is when I'm bloody miles away from anywhere.

Whilst I've never actually needed such cover it seems pointless to have such limited cover.

However (IIRC) if you break down in Europe they will repatriate the car as long as they deem its worth more than the cost of recovery.

Targarama

14,635 posts

283 months

Saturday 26th June 2010
quotequote all
redgriff500 said:
When I looked into this a yr or so ago the problem with the ADAC is they will only tow you (IIRC) 50 miles if you break down in the UK.

If I'm close to home I'll fix it or get a mate to come out - when I want the cover is when I'm bloody miles away from anywhere.

Whilst I've never actually needed such cover it seems pointless to have such limited cover.

However (IIRC) if you break down in Europe they will repatriate the car as long as they deem its worth more than the cost of recovery.
Thanks. So it still makes sense to take out ADAC for long Euro mainland trips in addition to your normal UK cover.