I've given up.

[Don1]

Prepare yourselves for a tale of woe, and massive stupidity.

My wife decided to get me a small Christmas present (2009) of a brown leather strap for by Bell & Ross 01-97. She ordered this from a well-known watch retailer (a strange outpost of Scotland in London), and they happily took the money.

Fast forward to late Feb, and still no present. So I contact these people, and they firstly say it was delivered (err... No), and then the fact B&R don't do this. Then they do. And it's delivered. And it's for the wrong model. And we wait again. There are chased emails, and lies back from them. Fast forward again to today - my brown leather strap is actually a grey rubber one, and I have given up.

Needless to say, that at no point in time, will I have anything at all to do with them.... I mean, they have made BP seem quick-footed and intelligent in comparison!

[thehawkswoops]

Tinternet is a fantastic convienent tool, as is mail order, HOWEVER there's an awful lot in favor of going into a shop looking at something you want and paying cold hard cash.

Yeah your right I am an old git.

Sue the pants off em I say, or send the boys round, failing that raise them to the ground...now wheres that lighter fuel.

Seriously that isn't a nice story and you have my sympathys mate.

Chin up sir

Mark

[Nolar Dog]

Don1 said:

(a strange outpost of Scotland in London)

Not sure who you mean but situation sounds crappy.
Home you get the strap you want from somewhere else.

[Don1]

Yeah, I know what you mean... I'm going to get some non-OE ones off the web, and try for a real one in the flesh.

As for the shop, it's a Scottish Island, a brand of whisky, and shower of idiots from Burlington Arcade.