Router problem

Author
Discussion

SlipStream77

Original Poster:

2,153 posts

192 months

Wednesday 18th August 2010
quotequote all
I'm currently working to fix a problem where I am getting frequent disconnections and slow download speeds, I've come to the conclusion that my router may be at fault.

I've run some web-based speed tests on my Internet connection and it appears that I am only getting about 2Mbits/s. What I don't understand is that according to the router configuration app I am getting around 8Mbits/s.

How can the router and the web based tests come up with such different results? Does it back up the theory that the router is faulty?





paddyhasneeds

51,885 posts

211 months

Wednesday 18th August 2010
quotequote all
SlipStream77 said:
I'm currently working to fix a problem where I am getting frequent disconnections and slow download speeds, I've come to the conclusion that my router may be at fault.

I've run some web-based speed tests on my Internet connection and it appears that I am only getting about 2Mbits/s. What I don't understand is that according to the router configuration app I am getting around 8Mbits/s.

How can the router and the web based tests come up with such different results? Does it back up the theory that the router is faulty?
ADSL? Could be your BRAS which is the maximum data rate that BT will allow down your line. If things get screwed up you can end up with a router that syncs at 8mbps but a BRAS of 2mbps.

Or since you mentioned disconnections it could be wiring. Have you tried with your router connected to the master socket and no other extensions connected?

SlipStream77

Original Poster:

2,153 posts

192 months

Wednesday 18th August 2010
quotequote all
paddyhasneeds said:
SlipStream77 said:
I'm currently working to fix a problem where I am getting frequent disconnections and slow download speeds, I've come to the conclusion that my router may be at fault.

I've run some web-based speed tests on my Internet connection and it appears that I am only getting about 2Mbits/s. What I don't understand is that according to the router configuration app I am getting around 8Mbits/s.

How can the router and the web based tests come up with such different results? Does it back up the theory that the router is faulty?
ADSL? Could be your BRAS which is the maximum data rate that BT will allow down your line. If things get screwed up you can end up with a router that syncs at 8mbps but a BRAS of 2mbps.

Or since you mentioned disconnections it could be wiring. Have you tried with your router connected to the master socket and no other extensions connected?
It's an ADSL line, I used to get about 6Mbits/s. The line has been checked and the exchange and the wiring in the house is fine, an engineer also measured 8Mbits/s using the socket that I use.

The router rarely connects first time, the DSL light flashes then goes steady but before the Internet light comes on, the DSL light goes off again and the process repeats.