ISP question.

[Rigbyy]

We are currently with o2 but are looking to change as they're broadband is terrible.



We have also been told we have been over the stupid 40GB limit in August and again in November but not in between, we used it alot more in September. With the speed being this low its pretty much impossible to do anything online, even the speedtest took 5 minutes!

In our area we havent yet got fibre optics so that limits us as to what speeds we can get slightly and was wondering what ISP on PH was found to be the most stable with speed, deliver close to the target speed and best value for money.

We have been thinking Virgin and have been told Sky are pretty good now.

Thanks.

[ewenm]

Virgin are good IF you're in a cable area. If not, then there are probably better options. You can check on www.virginmedia.com but I guess from your post that you already know you aren't in a cable area.

[Mattt]

Well Be/o2 are normally pretty good - so are you sure it's not an issue with your line or distance from the exchange?

If so, if you can get Virgin, then that's the best option.

[CobolMan]

Those figures are terrible, could you post your router stats up as it's odd to have a lower download than upload speed? Have you been onto Be regarding your connection speed?
I don't think Virgin's non-fibre broadband has a particularly good reputation; I'm with Zen and have a 10Gb download limit per month which suits me but I get the feeling you may need a bigger allowance than that.

[Rigbyy]

Mattt said:

Well Be/o2 are normally pretty good - so are you sure it's not an issue with your line or distance from the exchange?

If so, if you can get Virgin, then that's the best option.

The exchange is only about 500m away if I remember correctly. Line seems fine, its better during the day and I know that most ISPs do limit the speed a bit at peak times but this is ridiculous.

Cable is out of the question at the moment unfortunately.

[Mattt]

Be support is (or used to be pretty good) try their forums etc for help.

[Rigbyy]

CobolMan said:

Those figures are terrible, could you post your router stats up as it's odd to have a lower download than upload speed? Have you been onto Be regarding your connection speed?
I don't think Virgin's non-fibre broadband has a particularly good reputation; I'm with Zen and have a 10Gb download limit per month which suits me but I get the feeling you may need a bigger allowance than that.

Ill see if I can, the o2 broadband program is hopeless. No not yet, we are just going to change as havent been happy with them for a couple months.
Yea I do, not so much for the downloading part, which I dont do much off, its so I can play on the PS3 without having to worry about going over the limit and being able to download movies etc if I want to.

Have posted it on the o2 forum aswell to see if anyone else is having the same problem.

Just done another speedtest on my laptop, which the first one was done from, and the main PC and its improved to 2.7MBPS but that is still down on what it usually is.

Edited by Rigbyy on Sunday 2nd January 23:56

[CobolMan]

Do you, or any of your near neighbours, have flashing Christmas lights up by any chance? A couple of years ago, one of my neighbours was complaining about very slow speeds. I asked if it started when he put his lights up and it had - turning the flashing lights off saw it return to normal speed.

[Rigbyy]

CobolMan said:

Do you, or any of your near neighbours, have flashing Christmas lights up by any chance? A couple of years ago, one of my neighbours was complaining about very slow speeds. I asked if it started when he put his lights up and it had - turning the flashing lights off saw it return to normal speed.

No we havent and dont think any of our neighbours have either, well not a big set of lights anyway.

[Rigbyy]

Tried logging onto the routers setting through the browers but it wont accept the username and password on the bottom of the router or what people have said it is online.

This is all I could find.

Edited by Rigbyy on Monday 3rd January 00:17

[Bikerjon]

Those figures are particularly low considering your distance from the exchange. Are you using a network cable to connect your pc to the router or is it wifi?

I recently had a problem with my setup where broadband speed was good on one machine but not another. The broadband speedcheckers were spiking all over the place but could only get around 1 - 2 Mbps whereas my other machine was consistently getting over 10Mbps. Using a network cable everything was fine and equal on both machines. Fixed it in the end by forcing wifi to use WPA2 rather than WPA on the bad machine and ever since then it's been fine (and noticeably quicker!)

[Rigbyy]

Bikerjon said:

Those figures are particularly low considering your distance from the exchange. Are you using a network cable to connect your pc to the router or is it wifi?

I recently had a problem with my setup where broadband speed was good on one machine but not another. The broadband speedcheckers were spiking all over the place but could only get around 1 - 2 Mbps whereas my other machine was consistently getting over 10Mbps. Using a network cable everything was fine and equal on both machines. Fixed it in the end by forcing wifi to use WPA2 rather than WPA on the bad machine and ever since then it's been fine (and noticeably quicker!)

The PC is connected via ethernet cable but my laptop is using Wifi.

[Rigbyy]

Question.

My mum is currently paying for two lots of broadband, o2 and TalkTalk but currently using o2. What would be needed to do to switch to Talktalk? Just cancel o2 and use TalkTalks router and install it etc?

[Mattt]

Sounds odd - both use LLU, so I would've thought you could only physically have one connected?

[Rigbyy]

Mattt said:

Sounds odd - both use LLU, so I would've thought you could only physically have one connected?

Im not sure but all I know is we havent used TalkTalks service once just o2s. Could that be why the speed is sometimes slow, or does it not work like that?