Spent almost 4 figures on a bike and...

Spent almost 4 figures on a bike and...

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UndercoverAgent

Original Poster:

16 posts

161 months

Monday 25th April 2011
quotequote all
... I have some grumbles.

Now I know a bit about bikes, but not enough to build my own as I am crap with my hands. Anyway, I recently bought a Rockhopper Comp from Evans. I know £900 isn't actually that much for a bike but in the eyes of an average person it is an obscene amount of money to pay. I am aware Evans is all about making money and that is pretty much where it ends, but most of the students they employ seem to know a bit about bikes so I was willing to use them for the convenience. So with that amount of money you would expect some quality workmanship putting the bike together and handing the finished article over to the customer, no?

When I collected it, I noticed the brakes felt really loose with the handle going a long way back. I asked if they could be tightened but apparently not, that's how they are supposed to be. (Juicy 3 hydraulics). When I got home I noticed around a couple of the tiny stickers around the bike (one on the fork around 4mm high and 3cm long) had been slapped on and creased / bent. That really irritated me. Anyway, after a few weeks the back brake began squeaking, but not little squeaks, proper full on "valley echoing" screeching when applied. I have had this exact issue before on a different bike with disc brakes, maybe they all do it I don't know. Anyway foolishly I ended up putting lube on and ruining the pads. My bad, but it shouldn't have made this noise in the first place. (I ended up using this noise as a bell to get people out the way when cycling the canal paths as it was more effective, all be it it made the bike sound like a 10 year old rusty antique). Anyway out in Hyde Park over the weekend and something felt a bit wrong, ended up the front wheel was very loose and when I brakes the force of the braking was shifting the wheel to the left. I just tightened it on the spot but it still feels a tiny bit weird, not sure if that's me being paranoid. I also noticed when the bike was upside down that the brake disc catches ever so slightly on the caliper as the wheel rotates.

So it goes in for it's free service next week, and I intend to tell Evans I am not particularly impressed so far. I am going to posssibly fork out for a set of pads for the rear wheel unless I tell them it was like that from the start, but I want the other things sorting. Maybe I expect too much I don't know, just seems these days nobody really gives a toss.


chrisispringles

893 posts

166 months

Monday 25th April 2011
quotequote all
Avid juicy 3s are well known for being very spongy, they really aren't very good at all. I don't think the pads will have been bedded in either, which is probably what caused the squeal. With new pads you should do some hard stops from a fair pace and then suirt the brake with water a few times to bed them in properly. As with anything, once you get in to higher spec bikes they become higher maintenance I'm afraid.

Dizeee

18,356 posts

207 months

Monday 25th April 2011
quotequote all
So if has spent all that and got brakes that are no good, how bad are the brakes on a bike half the price - would they even stop the bike?

chrisispringles

893 posts

166 months

Monday 25th April 2011
quotequote all
Dizeee said:
So if has spent all that and got brakes that are no good, how bad are the brakes on a bike half the price - would they even stop the bike?
That's not quite what I'm getting at, the problem with juicy 3s is that they go spongy incredibly quickly, presumably due to air bubbles getting into he fluid. It appears to be a problem common to juicys; mine has done it, as have a few of my friends' juicy 5s and 7s. Bleeding the brake with better quality fluid doesn't appear to solve the problem either, it will feel great for a week or two then degrade. I know the fluid isn't an issue because I use the same stuff in my Hope and it lasts 8 months to a year before it needs bleeding.

Jimbo.

3,950 posts

190 months

Monday 25th April 2011
quotequote all
Juicy 3s are sh*te. Always have been, always will be. They're powerful, but are forever in need of bleeding, are prone to sticky pistons and can be noisy. The latter two are easy enough to stay on top of if you know what you're doing. Which, if you PUT LUBRICANT ON YOUR BRAKES, I don't think you do...

Mars

8,725 posts

215 months

Monday 25th April 2011
quotequote all
I have Tektro Draco hydraulic discs. I thought they were a budget brand but over the past ~1300 miles since buying the bike I have not experienced anything of this sponginess that you are describing. I am quite amazed that manufacturers would specify such products when similarly-priced alternatives exist.



And as for putting lube on braking surfaces... seriously?confused

Beyond Rational

3,524 posts

216 months

Monday 25th April 2011
quotequote all
UndercoverAgent said:
... I have some grumbles.

Now I know a bit about bikes
After reading your version of events, I'm not so sure.

The owner's manual has several pages on how to check the tightness of the wheels.

It also states;

"The braking action of a bicycle is a function of the friction between the braking surfaces. To make sure that you have maximum friction available, keep your wheel
rims and brake pads or the disk rotor and caliper clean and free of dirt, lubricants, waxes or polishes"

Edited by Beyond Rational on Monday 25th April 15:54

UndercoverAgent

Original Poster:

16 posts

161 months

Monday 25th April 2011
quotequote all
I know the lube was a bad idea but just wanted to get rid of the noise... the brake works but not very well. I knew I could clean the disc but didn't think of the pads.

The other thing I forgot to mention is that the gear indicators have been placed facing outwards from the handlebars, so you have to stand up off the seat and peer over the handlebar in order to see them. I asked someone about this in a different Evans store and they said sometimes it is not possible to fit them facing the correct way - seriously?

MrTom

868 posts

204 months

Monday 25th April 2011
quotequote all
To stop any squeaking in future, loosen the two bolts that screw into the brake adapter so that the brake caliper has some lateral movement, clamp the brake and tighten the bolts back up. This is assuming your disk is straight.

To move the shifters, simply loosen the pinch bolt that attaches the shifter to your bars, you may need to do the same for the brake lever, as it sits ontop. I presume the shop guy meant he couldn't be arsed to simple loosen two bolts.

Vladimir

6,917 posts

159 months

Monday 25th April 2011
quotequote all
Stop pretending you know about bikes - you don't. Once that has absorbed, speak to a decent bike mechanic and ask for advice on the issues discussed. The internet has tonnes of "how to" vids, guides, etc. Also get a modern bike maintenance book and learn what you can.
Juicy 3s aren't great but they can be set up to work well enough. Dodgy stickers aren't an issue. Loose wheels skewers just need tightening - I check mine before every ride.

Just chill out, be humble and learn. If you really get the byg, you'll soon be drooling over quality bike tools and relishing the challenge of overcoming problems with the bike.

shalmaneser

5,936 posts

196 months

Tuesday 26th April 2011
quotequote all
Vladimir said:
Stop pretending you know about bikes - you don't. Once that has absorbed, speak to a decent bike mechanic and ask for advice on the issues discussed. The internet has tonnes of "how to" vids, guides, etc. Also get a modern bike maintenance book and learn what you can.
Juicy 3s aren't great but they can be set up to work well enough. Dodgy stickers aren't an issue. Loose wheels skewers just need tightening - I check mine before every ride.

Just chill out, be humble and learn. If you really get the byg, you'll soon be drooling over quality bike tools and relishing the challenge of overcoming problems with the bike.
+1, putting lube on your braking surface?!?!?!

Did you think about going back to the shop and maybe mentioning the problem to them?

I've got juicy threes, they're fine.

alant

202 posts

220 months

Tuesday 26th April 2011
quotequote all
I bought a hybrid with juicy 3's which I use daily for work, and in nearly a year of riding I have had no problem with them at all.

They certainly stop better than the brakes on my road bike.

I regularly check skewers, bolts and everything else on my bikes

As stated above, read up, there is plenty of info out there


OneDs

1,628 posts

177 months

Tuesday 26th April 2011
quotequote all
Avid 3's are good entry hydraulic discs and have served me well over the years on my mtb, whilst I've changed pads numerous times I have managed to get by with only ever needing to bleed once on the rear, I did both a month ago just to flush out the old fluid after the winter, but was not actually required. The levers are firm have very good modulation and are anything but spongy unless I'm stood stationary trying to pull the lever as hard as possible. The discs have been fine the rear warped a tad when I had to increase the bolt hole size to fit a new xt hub which needed re-threading after I over-torqued up the bolts on first fitting.

The callipers do go out of line easily but are easily put right. Unless you were heading seriously downhill or wanting the lightest XC bike they are more than good enough in most situations. They were excellent in the wet&cold weather when I used the bike as a winter commuter in London.

Please you must be joking in terms of lubing the rear brake? the best thing you can do now is to replace the pads on the rear they'll be contaminated and give the disc a good clean with some meths. You will then need to bed the brakes in again, 20 stops from 20mph should do it.

Edited by OneDs on Tuesday 26th April 11:18

Vladimir

6,917 posts

159 months

Tuesday 26th April 2011
quotequote all
My wife's Rockhopper (2008 Disk) has Juicy three and for some reason they have been much more reliable than my hateful old Juicy 5s which I could never keep in "tune" for long. They just work. Tri-align works fairly well for lining up the pads. Only major issue is pad replacement - the design is dreadful and often requires brute force/violence.

Now got Elixir CRs on my Stumpy which are great but a wee bit pricey/ponsy. About 56575575858 times easier to replace pads though.

I'm still giggling about lubing brakes to quieten them down...

paranoid airbag

2,679 posts

160 months

Tuesday 26th April 2011
quotequote all
Vladimir said:
About 57 billion plus or minus 2 billion times easier to replace pads though.

I'm still giggling about lubing brakes to quieten them down...
<geek> graaaaaargh, never quote an approximate number to a high degree of accuracy. At's better

</geek>

And I think I know where you got the lubing brakes thing...

the Darwin Awards said:
(Summer 2001, USA) I am a keen mountain-biker, and was the proud owner of a fairly expensive mountain bike. My bike was fitted with 'V' brakes, which are extremely effective, though prone to squealing.

My dear brother decided to have a ride on my bike one day, while I was out. He noticed the squealing as he cycled down the hill we live on, towards the invariably busy crossroads at the bottom. Being a helpful sort, he headed back home and proceeded to pour a generous amount of 3-in-1 oil onto the brakes, before once more setting off down the hill.

The oil worked! The only reported squealing came from my brother, as he slammed into the side of a moving VW Beetle. To this day he sports an impressive scar running from his eye socket to just past his ear.

And yes, the bike was totaled.


custardkid

2,514 posts

225 months

Tuesday 26th April 2011
quotequote all
buy Hope brakes... they are very reliable smile

(having said that tried some £35 clark brakes (like tekros?) and was pleasantly surprised by their performance)

steer clear of cable discs!

Custard

Vladimir

6,917 posts

159 months

Tuesday 26th April 2011
quotequote all
I find Hope make a lot of good parts and have their seatpost binder, a light, headset, a pair of their Hoops and some other bits but two items I'd never touch are:

Their brakes.
Their skewers - I had a pair and they came loose after every ride! Shimanos far better.

okgo

38,113 posts

199 months

Tuesday 26th April 2011
quotequote all
You wouldn't touch Hope brakes?

Why? They've been used for years, and are well regarded.

Vladimir

6,917 posts

159 months

Tuesday 26th April 2011
quotequote all
okgo said:
You wouldn't touch Hope brakes?

Why? They've been used for years, and are well regarded.
Nope - too many issues.

Plus a mate of mine is a professional bike mechanic and trains other as well as being a SRAM race team spanner man - he likes a lot of Hope stuff but can't abide their brakes.

Hard to set up, not that powerful, awkward pad changing, etc.

I stick to Elixirs but would also consider Formulas - nothing else.


Edited by Vladimir on Tuesday 26th April 15:01

custardkid

2,514 posts

225 months

Tuesday 26th April 2011
quotequote all
have a set of Hope:
c1998 C2's still going strong (altho you can boil the fluid)
c2004 O2's
2010 O2's

all work well,
need bleeding every 2-3 yrs
if you contamintate the pads they will loose power and squeel

custard