Wales Enforcement Office, Port Talbot

[zip929]

I have just received a letter from them stating that I must pay them £1,305 which I supposedly owe them!
For what! I have not been to Wales since 2009 and I have never received any correspondance stating that I committed an offence.

Any ideas what is going on here?
Has somebody cloned my reg, or stolen my identity?

The offices are not open until Monday, and this is now going to bug me for the rest of the weekend.

Any help very much welcome.

[zip929]

Roo said:

More information from the contents of the letter would be a starting point.

I have removed my personal details.





Not often that I wish for the weekend to end, but roll on Monday!

[zip929]

streaky said:

Is this all? It seems a tad short on detail ... not to mention missing at least the front page. To pay a Court Fine online you need the Division and Account number from your Fine Notice or Order.

Streaky

This is all that I received.
I have not received anything else to say that I committed an offence, a demand for me to appear in court or broke the law in some way.

I can't imagine what I have done! The suspense is killing me.

[zip929]

I will give an update here tomorrow morning after I have spoken to them.

[zip929]

Mistaken identity.
Someone in a 02 Ford (I do not own a Ford) committed an offence in Nov 2011, and has not paid their fines.
They do a search for the person which is 80% accurate!

Worrying but easily cleared up with a tel call.

[zip929]

Deva Link said:

I just told my wife, until recently a civil servant in a department which collects money, and she was horrified

I'd be writing to my MP, I think.

I am surprised this does not happen more often if the search is so inaccurate.
The lady I spoke to reeled off addresses that I have never lived at, not even near to them!

She apologized for the worry it had caused me.

[zip929]

Deva Link said:

Some people would be extremely distressed by such a demand. My dad would probably have paid it.

I don't want to be over-dramatic, but imagine if you were in desperate financial cirumstances and then that letter arrives on Saturday morning and you have to sweat on it all weekend?

£1,305 is a lot of money, and although I could have paid it if it was genuine, the incident did cause me concern over the weekend.
Spent a lot of the weekend racking my brains thinking have I done something wrong that I forgot about!

[zip929]

Dwight VanDriver said:

...and who paid for the phone call to put them right Zip929?

In your shoes I would be writing to them for some compo for the trauma they caused you over the weekend in the false accusation that it was you who owned them money plus the cost of your phone call today.

dvd

I used my mobile to call them, which has unlimited minutes so the cost of the call was not an issue.
The stress caused over the weekend was a problem though.

[zip929]

Unbelievably I received another letter today with the same threats from the Court office at Port Talbot. Called them up and regrettably got very angry with the lady on the other end of the phone.
She was very helpful and has raised a complaint for me.
I can accept the 1st time as a clerical error, but to do the same thing again is just complete incompetence.
The lady explained she could see the notes from my last call to explain that it was not me. Then WHY did they send me a demand again! It is not me!
They add notes to their system which no-one bothers to read.
Aplogized to the lady for my inital tone, but she must get a lot of this as it did not bother her in the least!

Rant over.