I suppose it's a partial refund?

[Justin Cyder]

I'm not usually one to post my first world problems in the police section but this had got my goat a little. I booked tickets to take my daughter to the proms & train tickets to get us to the Albert Hall about 40 minutes before the start.

A train broke down in front of ours & so we ended up having to change three times & take a detour meaning we arrived at the hall just as the show ended. I'm not fussed about my experience particularly & I recognise that unforeseen stuff happens but it was pretty hard explaining this away to a massively let down seven year old who'd been looking forward to the day for weeks.

I guess I'm part venting but also asking I would like some recognition from the train co. for ruining our day - at a guess the best I'll get is a partial refund on the fare & that's it? Any possibility of recompense beyond that? It was all told about fifty quids worth of tickets as I stumped up for family members to go too. They had a bit of a job getting in as I had all the tickets buy the RAH were very good about things.

[Justin Cyder]

Yeah that's what I thought. I'll ping off a letter more in hope than expectation. I really don't need £15 off the train company, but the pissed off factor will make me feel better for getting it off my chest.

[Justin Cyder]

It was indeed the Cbeebies prom. It's a bummer since it's only one day in the year, so it's not as if I can take her next week. Oh well. Nest year we'll drive or take the bus or something.