No Fault Accident Help

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sim16v

Original Poster:

2,177 posts

201 months

Tuesday 29th July 2014
quotequote all
A friend's car is usually parked in a quiet back lane as they tend to lose wing mirrors if parked in the front street.


Anyway, two cars have ended up colliding in the back lane, with one car then crashing in to his parked car.

As it is obviously not his fault, he wanted to go directly to the other party's insurance and claim direct from them.

He has spoken to them and they say they actually insure both other parties involved in the collision, but there is a dispute to liability.

Because of this it could take a long time to get sorted, so the other insurer has told him to get his own insurer to fix his car and claim from them.

He is only TPF&T and he doesn't want to lose any no claims, whether temporary or not, so i've told him to go through a claims company.

There is a chap on here that does this, but I can't for the life of me remember his name!

Could someone please point me in the right direction.

sim16v

Original Poster:

2,177 posts

201 months

Tuesday 29th July 2014
quotequote all
Thanks everyone, I knew it was Europa something and had been looking through user names with Europa in them!

I've passed the details on, he's giving them until the end of the day then he will make contact with Europa Consultants

sim16v

Original Poster:

2,177 posts

201 months

Tuesday 29th July 2014
quotequote all
Thanks for all of the replies, certainly some constructive comments.


A bit more info.

My mate spoke to the insurance co of the woman that hit his car, and they said to get his own insurance co to sort it and put a bill in as it was in dispute internally.

He said that was not an option as he was TPF&T, and he really wasn't interested in their own internal arguing as it was the woman that hit his car and not his problem.

If they didn't want to sort it with minimum expense, he would simply go to an AMC, expect a courtesy car and a speedy solution.

They said they couldn't sort anything until a supervisor returned, but they would phone him by close of play today, and they didn't!

So he is going to contact Europa Consultants tomorrow.


For info, the car isn't normally parked in a back lane, and the fact it was TPF&T has no real bearing on what he could afford or not.

The car was his tip run/park anywhere car, with no great value, so a bit of a waste insuring fully comp.

He thinks the car will most likely be a write off due to age/cost of repair, and he said he didn't need another car straight away, as he has at least 4 other cars on the road that I can think of!

His main concern was that he will have to find a replacement for his trusty, tatty workhorse!



It really is no wonder that our insurance gets so expensive when someone genuinely wants to save them some money, and this is the response he gets!

sim16v

Original Poster:

2,177 posts

201 months

Tuesday 29th July 2014
quotequote all
Sorry, I probably wasn't particularly clear.

He doesn't want a replacement hire car, his reasoning being he doesn't want to be responsibly for someone elses property.

He said he used that line to try and get the insurance company to actually do something constructive.

He simply doesn't have the time to devote to chasing the insurance company, with one phone call he was on hold for more than half an hour!

I think that is why it will be passed over to a management company.

sim16v

Original Poster:

2,177 posts

201 months

Tuesday 29th July 2014
quotequote all
I have no idea.

I'll let you know how he gets on.