Advice needed regarding improper motorbike service
Discussion
Hello,
I paid £500 for a motorbike service a few weeks ago, collected the bike on a Monday after work and rode it home.
There it stayed until the Friday night (witnessed by girlfriend), and on the Friday night I rode to the Eurotunnel, about 50 miles, where I noticed an oil leak (witnessed by 3 other people). I then spent the first 3 days of my european tour worrying about oil on my tyre, and filling up with oil, until I/we had enough time to take it to a dealer and get the bike fixed, which turned out to be a rocker cover bolt oil seal. For the service they would have taken the rocker cover off to check the valve clearances.
Anyway, upon my return to the UK I contacted them asking for remuneration for the service they performed incorrectly, and for the extra expenses I incurred getting the bike fixed in europe. However all they said was "Our position is that the bike was fine when it left here". And that is all they said over and over again.
Do I have a leg to stand on if I take this to the small claims court? I've never really been in a position like this where something is clearly someones fault yet they won't accept responsibility.
Thanks,
Paul
I paid £500 for a motorbike service a few weeks ago, collected the bike on a Monday after work and rode it home.
There it stayed until the Friday night (witnessed by girlfriend), and on the Friday night I rode to the Eurotunnel, about 50 miles, where I noticed an oil leak (witnessed by 3 other people). I then spent the first 3 days of my european tour worrying about oil on my tyre, and filling up with oil, until I/we had enough time to take it to a dealer and get the bike fixed, which turned out to be a rocker cover bolt oil seal. For the service they would have taken the rocker cover off to check the valve clearances.
Anyway, upon my return to the UK I contacted them asking for remuneration for the service they performed incorrectly, and for the extra expenses I incurred getting the bike fixed in europe. However all they said was "Our position is that the bike was fine when it left here". And that is all they said over and over again.
Do I have a leg to stand on if I take this to the small claims court? I've never really been in a position like this where something is clearly someones fault yet they won't accept responsibility.
Thanks,
Paul
Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff