Ryanair - Cancelling Flights - Refund?

[Clivey]

Morning all,

A colleague booked some flights with Ryanair over the Internet last night. This morning however, he received information that means he will not be able to travel. Ryanair's website states that bookings cannot be cancelled. Is it that straightforward or can he get a refund?

Thanks in advance for any help.

Edited by Clivey on Saturday 18th October 10:06

[Clivey]

HTP99 said:

A friend of ours was due to go on holiday with us in the summer, however she dislocated her knee a few weeks beforehand and due to complications she couldn't come, she tried for a refund of her flights with Ryan Air however got nowhere.

Thanks for the reply. - I've heard / read lots of similar stories. Does the fact that it's less than 24 hours since the booking count for anything, I wonder? It seems unjust that the airline's able to keep £500> having done essentially nothing.

[Clivey]

BigBob said:

But they have done something - they've bought/leased the plane, employed the staff, paid for the fuel etc.

There's that on one side...but on the other, they would've done that anyway as it's a scheduled flight. A reasonable "administration charge" would be understandable...

BigBob said:

Not saying Ryanair are the best ..............

Isn't there normally 2 different pricing levels - the normal 'budget' one and the more expensive 'flexible' option.

BB

I don't know - I've never flown with them myself.

[Clivey]

Thanks for the replies everyone. Apparently, after exploring his options, there may be a way he can still go. We will have to see - he's awaiting further information at the moment.