Taxi Driver Dumps Passengers on M11
Discussion
My sister engaged a local Taxi firm to take her and her brood all the way to EuroDisney in a Minibus. The vehicle broke down aaround 3am on the M11 near Stanstead, it was recovered back to base in Lincolnshire and the passengers left near Stanstead Airport ostensibly to wait for a replacement vehicle to finish the journey.
The driver phoned from home and told them there would be no replacement and to make their own way there at his expense. My sister hired a minibus/driver to get them to the ferry terminal and was able to alter the ferry bookings for a later sailing. This has ruined the first day of the trip as they have had to take the train to Disney which has taken all day to sort out.
My question is does the Taxi firm have an obligation to pick them up for the return journey as if they have to use the train it will lose them another day.
The driver phoned from home and told them there would be no replacement and to make their own way there at his expense. My sister hired a minibus/driver to get them to the ferry terminal and was able to alter the ferry bookings for a later sailing. This has ruined the first day of the trip as they have had to take the train to Disney which has taken all day to sort out.
My question is does the Taxi firm have an obligation to pick them up for the return journey as if they have to use the train it will lose them another day.
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