Parking ticket - mistake in entering vehicle details on app
Discussion
Posting on behalf of a family member who has has received a ticket for non-payment of parking charges.
The charge was paid on time via a mobile app - however the vehicle registration number was not entered correctly.
The informal appeal was rejected but would it be worth progressing to formal appeal?
The charge was paid on time via a mobile app - however the vehicle registration number was not entered correctly.
The informal appeal was rejected but would it be worth progressing to formal appeal?
Thanks all for the replies so far. This is a council PCN and will not be ignored.
The payment was made via the Ringgo mobile app. The driver has a default registration number saved with Ringgo. In this instance he was driving a different vehicle and forgot to update the booking with the details of the new vehicle.
The driver accepts that he made an error, but is wondering given that he did pay for parking during the allotted time whether there are reasonable grounds for appeal.
As a side note this case undoubtedly highlights the need for awareness of the possibility of this kind of error when paying by phone, which obviously doesn't exist when using printed tickets.
The payment was made via the Ringgo mobile app. The driver has a default registration number saved with Ringgo. In this instance he was driving a different vehicle and forgot to update the booking with the details of the new vehicle.
The driver accepts that he made an error, but is wondering given that he did pay for parking during the allotted time whether there are reasonable grounds for appeal.
As a side note this case undoubtedly highlights the need for awareness of the possibility of this kind of error when paying by phone, which obviously doesn't exist when using printed tickets.
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