Dealer mis-sold car - not told it was an import
Discussion
Id be very grateful for some advice to help out my brother in law.
Apologies if this comes across as blunt. Just want to state the facts important to this.
He has a 2004 range rover vogue, has had it for a year.
He lives in the north of scotland and bought the range rover from a dealer in the north of england.
After contemplating selling it to fund a newer sportier motor he decided to get a quote from we buy any car, getting a quote online for around £7000, being satisifed with this quote he took the car to his nearest we buy any car office and was given a significantly lower quote of less than £4000.
The stupidly low quote wasnt based on the condition, mileage or service history of the car. But because its an import.
He never knew the car was an import (R/H drive, speedo in mph etc etc) and was never told it was imported by the dealer he bought it from.
As you can apreciate he is extremely p***ed off thats hes paid way too much for what its actually worth, not to mention that technically hes not properly insured either.
Given the length of time he has owned the car does he stand any chance of getting any of his money back from the dealer he bought the car from? Or even being able to hand back the car to the dealer for a full refund?
Im also led to beleive that car dealers have to carry put HPI checks by law (was told that when i bought my car last year from a dealer and shown the HPI paperwork) is this correct?
I would hope the dealer he bought the car from will refund him a substantial ammount of the price he paid for it and a little bit more; as i cant see them coming all the way up to the top of scotland to take it back nor him taking it to them.
Had anyone else had a similar experience? What was the outcome?
All advice much appreciated.
Thanks in advance.
Yarders.
Apologies if this comes across as blunt. Just want to state the facts important to this.
He has a 2004 range rover vogue, has had it for a year.
He lives in the north of scotland and bought the range rover from a dealer in the north of england.
After contemplating selling it to fund a newer sportier motor he decided to get a quote from we buy any car, getting a quote online for around £7000, being satisifed with this quote he took the car to his nearest we buy any car office and was given a significantly lower quote of less than £4000.
The stupidly low quote wasnt based on the condition, mileage or service history of the car. But because its an import.
He never knew the car was an import (R/H drive, speedo in mph etc etc) and was never told it was imported by the dealer he bought it from.
As you can apreciate he is extremely p***ed off thats hes paid way too much for what its actually worth, not to mention that technically hes not properly insured either.
Given the length of time he has owned the car does he stand any chance of getting any of his money back from the dealer he bought the car from? Or even being able to hand back the car to the dealer for a full refund?
Im also led to beleive that car dealers have to carry put HPI checks by law (was told that when i bought my car last year from a dealer and shown the HPI paperwork) is this correct?
I would hope the dealer he bought the car from will refund him a substantial ammount of the price he paid for it and a little bit more; as i cant see them coming all the way up to the top of scotland to take it back nor him taking it to them.
Had anyone else had a similar experience? What was the outcome?
All advice much appreciated.
Thanks in advance.
Yarders.
WBAC HPI checked it and it read back as an import. I cant verify that as i wasnt actually there when it was done. Im just trying to help him with any viable options.
As for the insurance side hes not that daft to drive it without the proper cover.
As for when he bought the car im lead to beleive that he didnt ask or mention to see any HPI checks. Yes its daft i know but i think hes learnt the hard way now. Nobodys perfect either
As for the insurance side hes not that daft to drive it without the proper cover.
As for when he bought the car im lead to beleive that he didnt ask or mention to see any HPI checks. Yes its daft i know but i think hes learnt the hard way now. Nobodys perfect either
Update:
Brother in law paid for a comprehensive HPI check on it last night. It is showing up as a grey import, although he doesnt know which country its from. Being a RH drive i cant think of many other countries cars that are RH drive (japan and cyprus being the only two i know of)
WBAC have had his car in for evaluation a few times before according to their system, so im guessing hes not the first bloke to have had the same shock. Two other dealers he went to for a quote came back with the same thing after HPI'ing it.
Also the mileage readings are all over the shop and suggest it may have been fiddled with. But im not sure if hes considered the fact that it may well be in kilometers and have had a converter fitted to change the readings to miles?
Brother in law paid for a comprehensive HPI check on it last night. It is showing up as a grey import, although he doesnt know which country its from. Being a RH drive i cant think of many other countries cars that are RH drive (japan and cyprus being the only two i know of)
WBAC have had his car in for evaluation a few times before according to their system, so im guessing hes not the first bloke to have had the same shock. Two other dealers he went to for a quote came back with the same thing after HPI'ing it.
Also the mileage readings are all over the shop and suggest it may have been fiddled with. But im not sure if hes considered the fact that it may well be in kilometers and have had a converter fitted to change the readings to miles?
Latest update:
The dealer he bought the car from has offered to take the car back from him. He also has found out the car was imported from the republic of ireland. I dont know if the dealer knew whether it was an import or not but so far it looks like theyre being decent about it. Its just now a case of waiting to see if they will give him the full cost of what he paid for the car or atleast a very generous offer.
It also looks as if the dealer will just sell it on again, lets just bloody hope hell tell the next buyer its an import and not rip him off.
Wont hold my breath though
The dealer he bought the car from has offered to take the car back from him. He also has found out the car was imported from the republic of ireland. I dont know if the dealer knew whether it was an import or not but so far it looks like theyre being decent about it. Its just now a case of waiting to see if they will give him the full cost of what he paid for the car or atleast a very generous offer.
It also looks as if the dealer will just sell it on again, lets just bloody hope hell tell the next buyer its an import and not rip him off.
Wont hold my breath though
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