Car Wash Damage - Worth fighting?
Discussion
Was being lazy a week or so a go, and decided to put the car through an automated car wash - Yes, I know.. Stupid thing to do!
Anyway, the brushes that clean the wheels decided to attack the paint work, causing two massive circular scratches in exactly the same place on both doors.
Got intouch with Tesco Customer Services, who closed the car wash as a precaution and got an engineer out to say there's no issue, but essentially gave me the "there's signs saying we don't accept liability" line.
Is it worth trying to push further?
Car wash was still closed Friday, over a week since reported, and 3 days after I got a letter saying there was no issue - If it's fine, why close it for longer than required?
Would the engineer have been made aware of the specific damage to my car? Or just given a task of "there may a problem, we're not telling you where, can you find it?"
Both front doors have exactly the same damage.
Anyway, the brushes that clean the wheels decided to attack the paint work, causing two massive circular scratches in exactly the same place on both doors.
Got intouch with Tesco Customer Services, who closed the car wash as a precaution and got an engineer out to say there's no issue, but essentially gave me the "there's signs saying we don't accept liability" line.
Is it worth trying to push further?
Car wash was still closed Friday, over a week since reported, and 3 days after I got a letter saying there was no issue - If it's fine, why close it for longer than required?
Would the engineer have been made aware of the specific damage to my car? Or just given a task of "there may a problem, we're not telling you where, can you find it?"
Both front doors have exactly the same damage.
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