Glass in coffee

[mikal83]

Advice please
I have found 2 pieces of what appears to be glass in a jar of coffee that we have been using for the last month. They are about 1/2 sq inch and there are also what appears to be smaller shards too.
Have written to nescafe but have had no reply yet.

what else can I do.

[mikal83]

WOW, its attack the OP Monday is it.
No I don't want compensation FFS or anything else but to do the right thing.

To the helpful replies, thanks, we bought it from Tesco and will take it back to show the manager.
Yes I checked the jar etc for any chipping etc.
Its in general gassing 'cause I effin put it there, wanna moan.........then moan.

We wrote to nescafe but haven't heard a thing from them yet!

[mikal83]

B'stard Child said:

Well after 146 months here you should effin well know better.

I'm sure there is a food & drink section or come to think of it speed plod and the law if you want legal advice

Go away and moan somewhere else. Whinge whinge whinge.

[mikal83]

B'stard Child said:

perhaps that should be your own advice to yourself

Go away and annoy someone else troll.

[mikal83]

lostkiwi said:

Schools out, trolls are in....

Yes its becoming more and more like that. I just cant work out why some feel that they just have to reply......without actually saying anything. Its moronic.

I put this in GG to get as wide as poss audience to ask what else I can do.....In case someone else doesn't spot glass in their coffee and gets hurt.

[mikal83]

Rude-boy said:

This would also be my answer BUT if it was one of those occasions when I found some glass in my jar of coffee I would be straight on to the shop I bought it from or the manufacturer. I care little for the free 400g jar of granules or the price re4fund (nice but not requisite) but far more I care that any potential mass contamination could possibly be avoided by me bringing the issue to people's attention.

No everyone only ever complains only if there is something in it for them financially.

Then you have a very sad opinion of everyone on this planet my friend.

I am purely trying to do the right thing. I have also just had a reply from Nescafe asking me to send the jar/coffee to them for investigation....which I will gladly do and not even ask for repayment of postage.

[mikal83]

Nescafe had a reply box on their website and that's what I filled in. Will post coffee n jar off tomorrow after I've popped into tescos to inform manager as I am sure they have some sort of recall/reporting routine.

[mikal83]

Thankyou4calling said:

mikal83 said:

Advice please
I have found 2 pieces of what appears to be glass in a jar of coffee that we have been using for the last month. They are about 1/2 sq inch and there are also what appears to be smaller shards too.
Have written to nescafe but have had no reply yet.

what else can I do.

Find out the name and address of the company CEO.

As a MINIMUM you should expect to :

Get an all expenses paid holiday to the country where the coffee is grown including a guided tour of the plantation, 5 star accommodation and first class travel.

Free coffee for life.

Use of the CEO s company car and wife.

£1000 per month for life for the distress this has caused you.

Or failing that, throw the jar away and buy a new one as it's not caused you any harm at all.

Interesting how you decided to spend several minutes of your brief life on this planet to write this drivel. you really really need to get a life mate.

[mikal83]

Monkeylegend said:

I don't know what came over me, most of my postings are inane rubbish.

Very true....., but hopefully I wont be getting anymore trolling. Jar off to nescafe, watch this space for any feedback!

[mikal83]

I await their answer. The glass was coloured dark brown also more curved than the white clear glass jar.

[mikal83]

oooooooooooooooooooooooooh that hurt.

[mikal83]

Update. Have had a reply from Nescafe already....less than a week from sending the jar/coffee back.
They have tested said materiel and it was compacted coffee! Although it looked like glass, snapped like glass etc it wasn't. So hurrah for my throat and downwards. They also gave me a cheque for 16 quid. The post /envelope cost me 9, so the diff will be given to the charity of Doombar!

Thankyou for the help and advice from some of you.

[mikal83]

LordHaveMurci said:

carreauchompeur said:

To be fair, the unpleasant sensation of glass passing down your throat is probably preferable to Nescafé.

I didnt want to say this ............but, not all of us have the time to freshly brew a cup of joe, picked and crushed by the feet of vestal virgins on snow capped mountains in the tropics.

[mikal83]

SHutchinson said:

Did you take a picture of this compacted coffee?

Of course, just in case it was lost in the post etc. It was about the size of a finger nail, very very hard, about 1 mm thick and snapped like glass and sharp edges.

[mikal83]

rigga said:

Is that even possible ....

Is Kilimanjaro in the tropics? Hawaiiiiiii.

[mikal83]

Thankyou4calling said:

Jamaican blue mountains aren't snow capped but it's cool up there where the coffee grows man

Welllllllllllllllllllllllllllllllllllllllllllllllllcome.