Car hit by Hertz rental. Can I deal directly with Hertz?

Car hit by Hertz rental. Can I deal directly with Hertz?

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Discussion

jjr1

Original Poster:

3,023 posts

260 months

Tuesday 1st September 2015
quotequote all
My wifes car was left this morning in a car park and a woman reversed into it whilst we were shopping. She left details with the witnesses (the people cleaning my wifes car) and after calling her, she explained it was a Hertz rental.

So my question is, can I just approach Hertz directly and seek compensation or do I need to involve the wifes insurance company? The lady in question has no excess to pay so she wants to deal with the Hertz insurers.

I don't fancy involving the wifes insurers as this may lead to a claim without blame but will still load up her premium on renewal.

jjr1

Original Poster:

3,023 posts

260 months

Tuesday 1st September 2015
quotequote all
GC8 said:
Yes you can deal with them directly and no, you do not have to involve your wife's insurers (although it may be prudent in some cases and arguably required in most).

/unsanctimonious post
Would this still require my wife to tell her insurers on renewal and if so what is the benefit, if any, in dealing with it yourself?

jjr1

Original Poster:

3,023 posts

260 months

Wednesday 2nd September 2015
quotequote all
Cheers guys for all the replies and I have decided to sort the matter out myself directly with Hertz insurers.

They require two estimates and if they decide I am not taking the piss they will pay directly one of those bodyshops.

All I will ask for is a courtesy car whilst the wife's is in the bodyshop and since they are a rental company I shouldn't think that would be a problem.


jjr1

Original Poster:

3,023 posts

260 months

Wednesday 2nd September 2015
quotequote all
I agree with Loon......

Why, just because it was my wifes car was being washed, has it got anything to do with the Valet company? They were not negligent, nor had the keys to the car. It was parked by us and and hit by someone else. That someone else or their insurer must pay, not some poor sod who happened to be just washing it....

Edited by jjr1 on Wednesday 2nd September 22:50