Car parking partnership CPN today

Car parking partnership CPN today

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200Plus Club

Original Poster:

10,774 posts

279 months

Thursday 19th May 2016
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Bit of advice needed please. Received a ticket today at work (NHS site) which has car parking managed by the above.
I have a staff permit £25 a month ! to park on site but got a new car this week. I failed to display my staff badge today ( it fell off onto floor of car) and received a 30 quid ticket within 2 hrs of parking up. £60 if not paid within 14 days.
Obviously agrieved as I pay monthly for parking. The charge notice is for failing to display a permit. I hadn't actually had time to apply for a new permit anyway for the new car, but I am on the system as paid and I also left a note in the car window anyway with my name and number and a message stating awaiting new permit, with the permit itself which looks to have fallen off as I chucked the note in with it.

Obviously need to appeal it, reading up it appears that "mitigating circumstances " are a weak defense. Tempted to ask for proof of their actual contract with the trust as it wouldn't surprise me if not all in order reading some of the stories but car parking is worth £1m a year on our site so it's probably sorted.

Having paid for parking for years this feels unduly harsh. Advice appreciated as to best form of appeal letter and subsequent defense via popla and after. Probably willing to take chance in court if it ever went that far but would it?

200Plus Club

Original Poster:

10,774 posts

279 months

Thursday 19th May 2016
quotequote all
To add the permits have your reg number on them hence mine was needing updating but is still live.

200Plus Club

Original Poster:

10,774 posts

279 months

Friday 20th May 2016
quotequote all
PurpleMoonlight said:
You didn't display a valid permit so you breached the contract, you can only hope they concede to waive the charge.

The fault is fundamentally yours though, you got a new car and didn't bother to obtain a new permit.
It's not that I didn't bother, but yes I failed to show a permit. Unfortunately we have an old fashioned system of you need to take the permit in person to a desk elsewhere and fill a from in, it's not online etc. I'll see if they have any morals :-)

200Plus Club

Original Poster:

10,774 posts

279 months

Friday 20th May 2016
quotequote all
many thanks guys

200Plus Club

Original Poster:

10,774 posts

279 months

Saturday 21st May 2016
quotequote all
Yes that was a point, it's a mistake not to display the pass but no loss as we pay up in front for parking for the staff permit.

200Plus Club

Original Poster:

10,774 posts

279 months

Sunday 22nd May 2016
quotequote all
We pay 25 quid a month and you aren't guaranteed a spot. If you are later than 9am generally you won't find one and staff are not allowed to go in the pay and display car parks using their permit, you'd have to pay the additional £4 or 5 quid day charge.
The trust make over 1million a year profit on the single site from parking but details of how it works with regards CPP are strictly withheld. No one knows what the profit share is to the contractor.

Any profit to the Trust is reinvested though into care into the general budget.
Hopeful of an appeal to the parking manager rather than the company based on having a valid permit and not causing them any financial loss

200Plus Club

Original Poster:

10,774 posts

279 months

Sunday 22nd May 2016
quotequote all
Some interesting and helpful replies many thanks.
Also some from presumptive numpties obviously lol
Can close the thread for me now cheers as I'm speaking directly to the parking manager who it appears is a genuine human being who appreciates life isn't perfect unlike one of the previous trolls lol.
End of the day no one lost money by my mistake which I can assure wasn't one of laziness:-)