Best way to sue an incompetent main dealer - Advise please

Best way to sue an incompetent main dealer - Advise please

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JensenA

Original Poster:

5,671 posts

231 months

Thursday 30th June 2016
quotequote all
I've been ripped off by an incompetent Honda Main dealer. Honda Customer service won't/can't help me as they state that "All main dealers are independent, Franchised businesses".
In a nutshell. My car was taken to them with 'faults A B and C'. The car is diagnosed as requiring a new Turbo. A new Turbo is fitted by them, and the car still has the identical faults. Taken back to them, and left there for a week. They seem to fix the fault but are unable to tell me how they fixed it.

They deny any responsibility, they can't tell me how they fixed it. And my argument is that I never needed a Turbo in the first place. How can 2 Turbos exhibit exactly the same faults?

What is my best course of action to attempt to reclaim the money this has cost me?

Mod note: please don't name and shame.

Edited by Bill on Thursday 30th June 22:18