Company refusing to issue paper payslips - legalities?

[All that jazz]

Asking on behalf of a NIF - company he works for have decided that they will no longer be issuing paper payslips and instead will be issuing them ONLY via email. My friend is in his 70s and as you can imagine, is not from the internet generation so is rather unhappy with this. The company have told him there is no other option and he must set up an email account to receive his pay advice. I have set up a gmail account for him but again, trying to show and explain how it works to someone not clued up on the internet is hard work and frustrating for both him and me and I was wondering if there are any laws/legalities for this kind of thing as it seems grossly unfair to me? The company is point blank refusing to change their stance and the "best" they can offer if he wants a paper payslip is to get someone (ie. not them) to access his email and print it out for him (!).

Any thoughts, fellas?

[All that jazz]

PurpleMoonlight said:

https://www.gov.uk/payslips

Edited by PurpleMoonlight on Friday 26th August 06:12

Thanks. Useful. Re your earlier comment, if you've ever tried to teach the internet/email to someone well into their senior years you would know that "surely this isn't that difficult" is about as far from reality as you can get.

[All that jazz]

PurpleMoonlight said:

I deal with people every day in their 70's and beyond using the internet.

Congrats.

[All that jazz]

The question and debate was not about his PC and internet skills, it was about the legalities of issuing payslips only electronically. That question has now been answered, thanks. Nothing further to discuss here, thread can be closed.