7 day drive off insurance weirdness

7 day drive off insurance weirdness

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mr_fibuli

Original Poster:

1,109 posts

196 months

Thursday 27th October 2016
quotequote all
My girlfriend has just treated herself to a brand new Fiesta ST, but just got a call from the dealer today saying that the 7 day drive off insurance has been declined, and they can't disclose the reason.

Obviously this put her into a massive panic, as she doesn't want to answer "yes" to the insurance declined or cancelled question for the rest of her life!

When we put down the deposit the dealer was really weird about the insurance - he said that they'd put her on it straight away so they could tax the car (I recon to hit their monthly targets?) and to ignore or decline any calls from the insurance company. They would then do another 7 days insurance when we picked up the car.

So she has just phoned the insurance company and they know nothing about it, said there was no problem, and gave her a code for the insurance starting tomorrow.

So what the hell is the dealer playing at?

mr_fibuli

Original Poster:

1,109 posts

196 months

Thursday 27th October 2016
quotequote all
She put the deposit down 2 weeks ago, they said they would insure her that day to sort the tax out - I assumed this was to get the car on their books for October, even though delivery wasn't expected until November.

There is no obvious reason for the insurer to decline - she is so safe and old that she pays £190 per year on the current Clio 200 smile

She phoned Ford Insure and they said that there was no problem, nothing was declined, and arranged for the cover to begin tomorrow.

The dealer now isn't returning her calls.

Edited by mr_fibuli on Thursday 27th October 13:56

mr_fibuli

Original Poster:

1,109 posts

196 months

Thursday 27th October 2016
quotequote all
Well she's spoken to the dealer now, who insisted again that it was declined. She then told him that she'd phoned the insurer and there was no problem at all, with insurance arranged for tomorrow - the dealer's reaction was "oh, right...". No explanation.

My hunch is that the dealer gets in trouble for doing the insurance twice, so maybe they tried to get out of it with a made up excuse?

As mentioned above though we really need to get to the bottom of this and make sure that their bullst has not caused any problems for my gf's insurance record - especially important (and stressful) as she works in banking.

mr_fibuli

Original Poster:

1,109 posts

196 months

Thursday 27th October 2016
quotequote all
We got them to match the Drive the Deal price. Cue much grumbling about them making a loss on the sale scratchchin

We haven't even checked if we can get insurance on the new car - we are old enough to get insured on anything for pennies biggrin

I can only assume they wanted to tax the car in October for their sales targets? I wasn't going to complain about £10 of lost road tax after they knocked £4k off the price.

The reason for the 7 day insurance is it gives us a handy bit of an overlap while we get rid of the old car (px offers were rubbish)