Garage invoice doesn't match payment taken

[anonymous-user]

o.k i haven't contacted the garage yet, but i arranged for my mum to have a starter motor replaced for 210 quid.

the job gets done but when my mum paid it was 244. i have just checked the invoice and it is for 210 pounds, this was given to her, but the card has been charged 244 for which there is a copy.

Anyone come across this before seems very unhand considering my mum is an oap.

Edited by The Spruce goose on Wednesday 18th January 20:23

[anonymous-user]

the 210 pound quote and invoice clearly show vat included. it has really pissed me off.

[anonymous-user]

paintman said:

I think you may have a point

????

[anonymous-user]

Just an update. After checking with my mum that they didn't try it on, i emailed them. They rang pretty much straight away explained it was an error and asked her to go back to get a refund.

So all good and will leave positive feedback as I used a website to get the quote, which helps I think with problems this.

So all good really and glad I posted as I would have probably gone off o one if people hadn't posted it may have been a mistake due to past dodgy garageness.