Company owed money by another company

[NugentS]

Guys,

I work for a small IT company. We invoiced a client for a fairly large sum for some work we did for the customer. They have refused to pay, their reasons for which seem spurious - even ridiculous (in my view)

1. The work was done. There was an incident that involved a lot of recovery work on workstations and servers. With the exception of a couple of users who seemed to dislike storing stuff on servers they lost very little (if any) data.
2. The work was definitely outside any existing arrangement
3. The sum involved is 30-40K without adding any additional charges
4. The customer brought this on himself by refusing to listen to advice (which we can prove)

I am assuming that the next step is to take this to court. Get the court to agree that the debt is reasonable (hopefully - I guess its always a crapshoot) then we will be in a position to demand the money and if necessary get the Bailiffs involved (which would be incredibly embarrassing for the customer)

Have I got the basic concept correct?

Regards

Sean

[NugentS]

I have been reading the various answers here.

What I do not want to go into is what happened

All I was asking about was the process - I think I know - but am just checking if I am correct
Neither are my company - I just work for one of them and have no decision making power - I am just curious

Regards

Sean

[NugentS]

So it is then as simple (and complex) as I thought.

Thank you

Sean

[NugentS]

We were asked to come in a "fix" the situation

It took quite some time due the extent of the problem