anybody have access to vx technical bulletins?

anybody have access to vx technical bulletins?

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Discussion

chryslerben

Original Poster:

1,175 posts

160 months

Saturday 26th May 2012
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Hi guys, wondering if any of you can help? Mrs cb has a astra j 1.7 cdti that makes this really tedious engine noise that is only getting worse, I've had a look on some of the other forums and the best description I can find is it sounds like the car has indegestion.

Now the general consensus is its a fuel filter issue which Vx know about and have released a TIS (Vauxhall technical bulletin) I need to find it and see whether it applies to this vehicle because my local dealer aren't really being a lot of use on resolving the issue.

Cheers guys

chryslerben

Original Poster:

1,175 posts

160 months

Wednesday 30th May 2012
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J5mbf that's hit the nail bang on the head cheers buddy, thanks for looking that up for me.

chryslerben

Original Poster:

1,175 posts

160 months

Thursday 31st May 2012
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  • update* cars just been in for its major service where they've changed the fuel filter and the noise magically stopped strange that lol.

chryslerben

Original Poster:

1,175 posts

160 months

Tuesday 5th June 2012
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Hi biker, I've replied to your email. I'm I think I'm going to contact Vx customer services about this because as you say it is a dreadful noise and really not acceptable on new vehicles.

chryslerben

Original Poster:

1,175 posts

160 months

Saturday 16th June 2012
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biker550 said:
Hi, Thanks for you help so far. I have the letter from Vauxhall HQ saying that

"I can confirm the noise on your vehicle is a characteristic and causes no detremental effect on the safety of the vehicle."

What they are saying is that if the field remedy does not work it makes it into a characteristic and that we should live with it. The dealer is as much help as an ash tray on a motorbike....lol.

I am trying to get Vauxhall's permission to take the car to a non Vauxhall approved expert to dianose/fix the issue. I do not to void any warranty, (not that it is much use so far) which is what they are telling me. I have two dealerships that have writen the noise is louder than the radio. The car was bought 08/03/2012, we have now insisted that some one from Vauhall HQ comes to look at the car. So far the dealership has had the car for over a week with out any news. Previous to that it has been into a dealership on 7 other occasions all for the same fault, and to try different measurments and checks.


I have always been a fan of Vauxhall until now, my old zafira has done 150,000 miles and still ticking.
Ha makes you laugh really it might not have a detrimental effect on the safety but it sure as hell has one on your sanity, you don't need vauxhalls permission to have anybody else look at the vehicle though.

It might be worth getting in contact with the likes of Which, citizens advice bureau, honest john or some other consumer groups to help push the issue because as you say its far from acceptable for a new car to make this noise.

Can you post a video of the noise up biker???

chryslerben

Original Poster:

1,175 posts

160 months

Friday 20th July 2012
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  • UPDATE*
It's back pretty much in the same manner as before, its starts off once every so often and as you accumulate more mileage it occurs more frequently to the point of happening all the time. Which confirms the fuel filter issue think I now need to ring vx customer services and bash some heads.