STEAM - Account Suspended
Discussion
Hey guys, just a heads up if you use Steam for your PC games...
A few days ago I bought NFS Shift 2 (s
t btw), I noticed at the checkout page that Paypal was now available as a payment method, I thought great I don't have to fill up this form again, just log in to Paypal and done. So the purchase appeared to go ahead successfully as I was able to download and play said game.
However, without my knowledge it was not OK, the charge was attempted whilst my Paypal account was in a security alerted state... because my bank had frozen my account until they phone me to verify a totally unrelated transaction was genuine.
So, without my knowledge Paypal triggered a charge reversal for the game I had purchased - NFS Shift 2 - Unleashed
Which triggered the immediate suspension of my Steam account! on which I have purchased hundreds of pounds worth of games I have literally been buying Steam games since day one!
Now because Paypal completed the charge reversal and the issue was closed, Steam now say my there is no way to re-activate my account. My dozens of games including Portal 2 which I have bought a couple days ago (just before the suspension) are lost for ever!!!!! They dont accept any way of paying for the game!!!
Check out their automated response...
"A different payment method can not be used for this game; the money must be returned by the PayPal account that made the original purchase. If the dispute is closed and the funds are released back to Steam, the account will be reactivated. However if PayPal closes the dispute by “Reversing the Payment”, meaning they send the funds for the purchase back to you, the Steam account will remain locked and you will lose access to all of the games on the account. There are no options to resolve a dispute once PayPal has closed the case"
Anyway, if you use Steam + Paypal ... beware...
I'm fuming, I want Steam destroyed
A few days ago I bought NFS Shift 2 (s
t btw), I noticed at the checkout page that Paypal was now available as a payment method, I thought great I don't have to fill up this form again, just log in to Paypal and done. So the purchase appeared to go ahead successfully as I was able to download and play said game.However, without my knowledge it was not OK, the charge was attempted whilst my Paypal account was in a security alerted state... because my bank had frozen my account until they phone me to verify a totally unrelated transaction was genuine.
So, without my knowledge Paypal triggered a charge reversal for the game I had purchased - NFS Shift 2 - Unleashed
Which triggered the immediate suspension of my Steam account! on which I have purchased hundreds of pounds worth of games
I have literally been buying Steam games since day one!Now because Paypal completed the charge reversal and the issue was closed, Steam now say my there is no way to re-activate my account. My dozens of games including Portal 2 which I have bought a couple days ago (just before the suspension) are lost for ever!!!!! They dont accept any way of paying for the game!!!
Check out their automated response...
"A different payment method can not be used for this game; the money must be returned by the PayPal account that made the original purchase. If the dispute is closed and the funds are released back to Steam, the account will be reactivated. However if PayPal closes the dispute by “Reversing the Payment”, meaning they send the funds for the purchase back to you, the Steam account will remain locked and you will lose access to all of the games on the account. There are no options to resolve a dispute once PayPal has closed the case"
Anyway, if you use Steam + Paypal ... beware...
I'm fuming, I want Steam destroyed
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