Insurance

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Discussion

simply red

Original Poster:

79 posts

227 months

Friday 4th April 2014
quotequote all
Having spent hours on the phone and email with AF and it's partners and at the end being told that they do not believe what I say about an accident caused by freak weather I will not be renewing with them and will not be considering them in the future. Their aggressive attitude on the telephone is appalling and I for one am not used to be spoken to in this way.
There are many other companies out there who will provide classic car cover and at cheaper price that AF and far better customer service and attitude!
Goodbye AF!

simply red

Original Poster:

79 posts

227 months

Thursday 10th April 2014
quotequote all
NWTony said:
simply red said:
Having spent hours on the phone and email with AF and it's partners and at the end being told that they do not believe what I say about an accident caused by freak weather I will not be renewing with them and will not be considering them in the future. Their aggressive attitude on the telephone is appalling and I for one am not used to be spoken to in this way.
There are many other companies out there who will provide classic car cover and at cheaper price that AF and far better customer service and attitude!
Goodbye AF!
Makes you wonder why you insured with them in the first place, given the many better options!
In the past I had always insured through my local broker who insures my wife's car, last year I thought I would use one of the more "specialist" companies who advertise in the club mag, suppose the phrase "live and learn" comes to mind but never AF again !!