TomTom Live trafic useless?
Discussion
I have been a big fan of TomTom Live traffic for many years first of all I had the 520 and now the 1005, in the past on any given route it predicts my arrival time reasonably accurately which include several 2-300 mile trips up country from Hampshire.
Just recently we have been travelling back and forth to Norwich and have found the new unit a 1005 completely useless, I have updated it but as soon as we hit the M25 the little bar on the right hand side only shows the whirring wheel type logo and no traffic info despite the fact I can see a long queue of traffic on my route which completely defeats the whole object of having this service.
I know TomTom customer service is a talk to the hand experience and I see no point trying to communicate with them but I wondered if anyone else has experienced this too. I am none too happy with this as I have always recommended the Live units to friends and now having had this happen on about 6 occasions it's becoming a real pain.
Just recently we have been travelling back and forth to Norwich and have found the new unit a 1005 completely useless, I have updated it but as soon as we hit the M25 the little bar on the right hand side only shows the whirring wheel type logo and no traffic info despite the fact I can see a long queue of traffic on my route which completely defeats the whole object of having this service.
I know TomTom customer service is a talk to the hand experience and I see no point trying to communicate with them but I wondered if anyone else has experienced this too. I am none too happy with this as I have always recommended the Live units to friends and now having had this happen on about 6 occasions it's becoming a real pain.
JimmyTheHand said:
I have encountered issues connecting to Live - I suspect it often due to issues with TomTom servers, but sometimes I think it is issues with a Vodafone cell (especially when hit same black spot several days running)
Might be worth asking on discussions.tomtom.com and/or PocketGPSWorld
Thanks I'll check out the linksMight be worth asking on discussions.tomtom.com and/or PocketGPSWorld
Tomo1971 said:
I suspect you have a faulty unit TBH.
I get the spinning wheel maybe once a day for a few minutes at most..... assume its a connection issue (VF network is a right PITA at the moment in certain areas)
But, have never had any long term issues and mine was bought within the first month or so of launch. Live traffic is fantastic.
I agree that 99% of the time it's fine but heading towards the M25 from the M11 it has a hissy fit not just once but three times now.I get the spinning wheel maybe once a day for a few minutes at most..... assume its a connection issue (VF network is a right PITA at the moment in certain areas)
But, have never had any long term issues and mine was bought within the first month or so of launch. Live traffic is fantastic.
Since my original post I have done the deep re-set etc only to find the traffic info is still very slow to react so much so that the other day on the M25 it suddenly warned of heavy delays just as I joined the end of the queue.
All in all from my first days with the 520 which was always 100% reliable I am overall a bit disappointed long term with the 1005. The one very good service is the camera location in particular on the M25 and in areas I'm not familiar with.
All in all from my first days with the 520 which was always 100% reliable I am overall a bit disappointed long term with the 1005. The one very good service is the camera location in particular on the M25 and in areas I'm not familiar with.
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