Good MINI service centre in Widnes/Warrington/L'pool area..

Good MINI service centre in Widnes/Warrington/L'pool area..

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thenortherner

Original Poster:

1,502 posts

164 months

Sunday 7th February 2016
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Hi,

My F56 Cooper SD is just over 15K miles / 9 months old and due its first service. There's a Halliwell Jones dealership in both Chester and Warrington but they look to have horrible reviews.

Anyone any other recommendations?

Thanks,

thenortherner

Original Poster:

1,502 posts

164 months

Thursday 11th February 2016
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I haven't tried either, just read some not particularly great reviews and even negative posts on their Facebook pages from customers. I rang Warrington and the lady huffed and puffed as she took down my details, then had problems entering my address and seemed genuinely put out by the call. I hung up after another huff and puff as my postcode was apparently invalid.

I rang Crewe BMW on Wednesday. Two minutes later the car's booked in Saturday at 08:00.

thenortherner

Original Poster:

1,502 posts

164 months

Friday 12th February 2016
quotequote all
paulmon said:
I've had my mini serviced at HJ in Warrington a few times and have nothing but praise for them. Depending on how close you are they will come and collect your car and then drop it off the same day. The last time I was there just before Christmas I decided to wait as it was only a 2 hour service. There is a large M&S a couple of miles away so I decided to go and do my Christmas food shopping while I waited. HJ paid for the taxi there and back! Whenever the car is returned its always immaculate.

People generally only write reviews to rant about what they consider to be poor service rather than how good it was.
To be honest I'd probably have taken in there regardless, it was more the person on the phone that put me off. That said, I think it's a remote call centre who deal with lots of garages who were responsible for taking the call.

Oh well, I'll worry about it in another year!