Fantastic Service from Garmin

Fantastic Service from Garmin

Author
Discussion

Steve vRS

Original Poster:

4,848 posts

242 months

Wednesday 29th October 2014
quotequote all
My Edge 510 packed in last week. I called them and they told me to send it back to them for investigation.

I sent it back to them on Friday last week and Garmin returned a brand new 510 yesterday.

However, I only sent back the unit but they returned a full bundle (HR monitor, cadence sensor, out in front mount)!

I called them to let them know (I'm far too honest) and they said they were out of stock of the stand alone unit so sent me the full pack so I was not without a unit!

So credit where it's due!

Steve

Steve vRS

Original Poster:

4,848 posts

242 months

Thursday 30th October 2014
quotequote all
You can never have too many spares!

Steve vRS

Original Poster:

4,848 posts

242 months

Monday 3rd November 2014
quotequote all
Birdthom said:
OP, could you PM me the contact details you used? One of the mounting tabs has broken on my 800.

Thanks
I just used the details from their website.

http://www.garmin.com/uk/company/contact_us/

Steve

Steve vRS

Original Poster:

4,848 posts

242 months

Monday 3rd November 2014
quotequote all
pablo said:
Isnt it time for a "Steve's weekly what wheel thread"? wink
Maybe on Wednesday. biggrin

Steve