Taking away commission once paid

Taking away commission once paid

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prettypenny

Original Poster:

4 posts

154 months

Thursday 25th August 2011
quotequote all
I'm signed in under another username to protect identity, but wanted to run something past you.

Over the last few months, I've started getting paid commission on sales that I have been part of (as an account manager, NOT a salesman). It is not a lot, but is very welcome.

A "get out" clause was put in a contract for one customer, which after 3 months they have decided to use. The reason for this had nothing to do with my work on the account, it was a product issue.

This month I have been told my pay will be docked the commission that I was given for that client because they have cancelled after 3 months.

The question is...can my company do this?

It feels very unfair to me that I have done all I can for the customer, however an external issue has forced them cancel after 3 months, but I am now having money taken away from me because of it.

Am I right to be annoyed?

prettypenny

Original Poster:

4 posts

154 months

Thursday 25th August 2011
quotequote all
This could be the downfall...Commission was never contractually agreed...all verbal and then arriving in the paychecks.

Therefore no terms & conditions etc