Unfair Dismissal (or not)?

Author
Discussion

surveyor

Original Poster:

17,845 posts

185 months

Sunday 16th March 2014
quotequote all
Mother in law has worked for a number of years for a Doctors practice in England.

They have recently changed their systems and she has struggled to learn the new one.

They have said she is too disruptive on other staff asking for help, and given her one months notice.

She is 67.

On the face of it I can understand their frustration. On the other-hand I wonder about their training.

Could this be unfair? Hints or tips appreciated.

surveyor

Original Poster:

17,845 posts

185 months

Sunday 16th March 2014
quotequote all
More than two years.

As far as I am aware no formal procedures had been made, and this was the first formal (or even informal from management) communication on the subject.

surveyor

Original Poster:

17,845 posts

185 months

Sunday 16th March 2014
quotequote all
Breadvan72 said:
If the facts are as stated in the OP (they usually aren't) then this looks like an unfair dismissal. There is also a faint whiff of age discrimination here, but only an analysis of the full facts could be a basis for reliable advice. Do not obtain that advice from an internet car Forum. The claim could in theory have substantial value - consult a proficient solicitor.
Thanks BreadVan. I can only relay the facts as they have been relayed to me, second hand via the missus and over the phone. I accept fully your disclaimer, and while I would accept guidance from an Internet Forum, I would always push to a proficient expert... Where the Internet excels is making aware where that should be done.

Thinking of it more, with the old system she was fine. It's the new system that's broken her and it's difficult to imagine that it's not down to inadequate training, albeit she may have required more training than perhaps a more computer literate person. I know she was concerned at how she would cope.

surveyor

Original Poster:

17,845 posts

185 months

Monday 17th March 2014
quotequote all
I may try and call in for a chat. if I have time to find it out more from the horses mouth. They live in a completely different part of the country, but I am driving by tomorrow.

surveyor

Original Poster:

17,845 posts

185 months

Friday 28th March 2014
quotequote all
To bring a little closure to this, the mother in-law has taken advice and the news is not great for her employers. I'm a little surprised that a group of professionals have got so much so wrong. Clearly they did not take advice.

Action is in-hand.

surveyor

Original Poster:

17,845 posts

185 months

Tuesday 24th June 2014
quotequote all
Time flies.

The mother in-law followed the appeals process, which resulted in the practice offering a months salary. I'm not convinced that's how it's supposed to work!

It's now in the hands of a specialist employment solicitor, and it's a case of waiting to see what happens.

My father in-law is quite unhappy at seeing his retirement disturbed.....

surveyor

Original Poster:

17,845 posts

185 months

Monday 28th July 2014
quotequote all
Thought I would update this....

The MiL accepted an offer close to five figures.

It's sad that her working career ended this way, but at least she if free to move on and annoy the FiL all day now....