Is there an Openreach Engineer in the house?

Is there an Openreach Engineer in the house?

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MissChief

Original Poster:

7,111 posts

168 months

Friday 6th June 2014
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Just done the online assessment (and no doubt picked the 'potential psychopath in waiting' options) and was wondering if anyone already works for the company as an Engineer? I see the wages aren't as good as I thought they would be at around £20k. I'm making that in my call centre job at the moment if you include bonus. Is there much scope for improving on that or moving onwards? Not sure what happens next, I guess it depends on the results of the tests. What's it like day-to day? The call centre I work in I do have access to the Openreach website and hear from our customers but have never spoken to anyone at Openreach directly but most of the feedback I get from customers is missed appointments, miserable or rude engineers and a general low opinion of the company in general!

MissChief

Original Poster:

7,111 posts

168 months

Friday 6th June 2014
quotequote all
It would be Openreach directly. And I didn't ask for peoples opinions about Openreach! I already get it in the ear for slow broadband when they live 2 miles from the middle of nowhere.

MissChief

Original Poster:

7,111 posts

168 months

Saturday 7th June 2014
quotequote all
Zad said:
When I heard about this, I was interested too. Ironically it was on the day I was supposed to have FTTC fitted, and the sub-contractor couldn't even find the dial tone on the D-side pair at the cabinet. Despite being a graduate with a fair few years "proper" electronic engineering experience, trade isn't wonderful and I have no wish to get a job driving an office desk.

It looked interesting right up to the bit where it says 17K a year, 22 days annual leave, and the van is for company work only (not that I'd ever want a van for private use, let alone a signwritten one with company car tax).

17K getting abuse from the public, working in all weathers and getting it in the ear from your manager. I can't imagine why they don't have enough people.

Still, I'd take it over working in a call centre and slowly turning into a Borg drone.
Hence my questioning about going beyond the engineering side of things.

MissChief

Original Poster:

7,111 posts

168 months

Monday 9th June 2014
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SlimRick said:
Ex open reach engineer here, up until 5ish years ago.
Starting salary is poor, but you'll reach the higher rate after 3 years. Overtime is usually available so the minimum you're looking at is 30k.
Job can be great. Union has negotiated the job rate down to 3 per day so you have time to do all your safety checks and no corners are cut.
Auditors are bds, too many joints that you haven't sealed properly, or get caught up a ladder without your harness done properly and you're on a PIP.
Management are bds. They take no responsibility for anything and will st on you from a great hight to save their own arses.
Suicide rates amongst engineers are surprisingly high, I have no idea why. I think it's the old school engineers that have been doing the job for 40 years and can't handle the way things are these days. One of the old fellas on my patch hanged himself in the local exchange.
Me? I loved the job. I was based on Anglesey so got to drive around the countryside and manage my time as I saw fit. Most days your work could be finished by lunchtime so you'd spend the afternoon in one of the exchanges drinking tea with your colleagues. Things may be different now as the vans have trackers.

Eta...all new engineers will be multi-skilled. You will be trained on installation, overhead wiring, and underground wiring. The training is superb and the work is varied. It can be technically challenging, but very satisfying when you find a fault on a 7 mile stretch of cable running through trees, across fields, under ground etc. the job will certainly keep you fit.


Edited by SlimRick on Monday 9th June 20:43
Thanks Rick, more what I was after.

MissChief

Original Poster:

7,111 posts

168 months

Tuesday 10th June 2014
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Deanno1dad said:
I've been an openreach engineer for 14 years.
Starting salary may be quite low..I believe it's 5 years to reach the top pay scale as an engineer.
depending where in the country you are,inside the M25 you will get at least £2k more London weighting.

Most engineers I know earn over £30,000 with Overtime..If you can park at home as well you have no travel costs getting to and from work..try and be flexible and take as much training as you can.
Contrary to others opinions we are not all brain dead fools..the job can be very challenging in the winter and working in rural locations looking for Fibre and ADSL synch issues can be tricky but rewarding when done right.

Decent enough set of tools to work with..try not to let the stats get you down,If you do a good job your manager will know you make the effort..it's certainly more than a pair of wires..just try to get skilled on ISDN,Underground network broadband and fibre boost techniques..you can PM me for any questions..some parts of the network are in need of investment,as an engineer you cannot change that...good luck
Thanks Deannodad. I may take you up on that. I'm of the opinion that once you understand something without too much thought its time to learn something else so I would put my name forward for any training available! Do you think there's any benefit in working for an ISP in technical at the moment?

MissChief

Original Poster:

7,111 posts

168 months

Tuesday 10th June 2014
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ISP tech support, fault logging to Openreach for SFI's and line faults. I guess it doesn't hurt to know some terminology!

MissChief

Original Poster:

7,111 posts

168 months

Saturday 26th July 2014
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Should have updated this. Apparently I passed the tests but they've taken those who scored highest. Which wasn't me but my details are there if they need more people.

MissChief

Original Poster:

7,111 posts

168 months

Friday 15th August 2014
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Got an email today saying they have 'identified opportunities I my area' so was on that like a fat kid on a birthday cake. Will keep this updated.

MissChief

Original Poster:

7,111 posts

168 months

Tuesday 19th August 2014
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Got an interview on the 26th. Need to bring both parts of my licence. Can I find the paper part? Can I hell! Also looking closely at my Photocard licence it appears to have expired. Oops.

MissChief

Original Poster:

7,111 posts

168 months

Tuesday 19th August 2014
quotequote all
Good luck mate. I currently work in Broadband and Talk Tech support for Sky so have some theoretical knowledge and some knowledge of Openreach but nothing too technical. I'm hoping my slightly relevant experience will help. smile

MissChief

Original Poster:

7,111 posts

168 months

Friday 22nd August 2014
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I think I'm going to have to pass on the interview. Looked for my Passport. Nowhere to be seen. Looked for my Birth Certificate. Nowhere to be seen either!! Paper licence copy is nowhere to be found as well!

MissChief

Original Poster:

7,111 posts

168 months

Saturday 23rd May 2015
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Halb said:
Can anyone here advise me on the likely window of my cabinet being upgraded to fibre?
Really depends on about fifty reasons. Have you looked on www.superfast-Openreach.co.uk ?

You can also try dslchecker.bt.com for info.

MissChief

Original Poster:

7,111 posts

168 months

Monday 21st March 2016
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Halb said:
You work for openreach? If so, can you check when I can get infinity? biggrin
Www.superfast-Openreach.co.uk