Contractor can't get tow work due to car trouble.
Discussion
So, a contractor in my team lives c30 miles from the office. Her car has had to go into the garage to get a replacement ECU on her car as it keeps cuttting out randomly so can't be driven.
Her garage now can't name a day when the new part will be delivered and car fixed, and it can't be driven as it could cut out at any time.
She doesn't necessarily need to be in the office to do her job, but we are all largely office based, people can WFH but tend only for a day or so a week, and this was nearly a week ago. Plus, this week, one of the team from the US has come over and these two were supposed to meet up.
I'm getting a little peeved. Short term, none of the above would be a major issue, but this is dragging on more than I find acceptable without a fix being in sight. Plus, someone has come to meet her from 5000 miles away and I feel it looks pretty unprofessional that she can't manage to make the 30 miles from home.
I've spoken to this contractor telling her what I want (basically to get to the office for the rest of this week, I don't care how), just wondering what others may do in this situation as I think I may be being a bit harsh...
Her garage now can't name a day when the new part will be delivered and car fixed, and it can't be driven as it could cut out at any time.
She doesn't necessarily need to be in the office to do her job, but we are all largely office based, people can WFH but tend only for a day or so a week, and this was nearly a week ago. Plus, this week, one of the team from the US has come over and these two were supposed to meet up.
I'm getting a little peeved. Short term, none of the above would be a major issue, but this is dragging on more than I find acceptable without a fix being in sight. Plus, someone has come to meet her from 5000 miles away and I feel it looks pretty unprofessional that she can't manage to make the 30 miles from home.
I've spoken to this contractor telling her what I want (basically to get to the office for the rest of this week, I don't care how), just wondering what others may do in this situation as I think I may be being a bit harsh...
Oh yes - no further problem (unfortunately doesn't make an interesting thread!), she's been in the rest of this week by catching the train. I've told her I was not happy with the car excuse and reminded her I would expect her to be in the office most days.
Case closed really, but thanks for those who did reinforce my thoughts. I feel if commuting to work, a car is a tool for work, that a contractor above anyone (as they are paid hansomely at my place) should have all these maintaned and working without issue, with backup, and perhaps more to make sure they are never left stuck at home.
Case closed really, but thanks for those who did reinforce my thoughts. I feel if commuting to work, a car is a tool for work, that a contractor above anyone (as they are paid hansomely at my place) should have all these maintaned and working without issue, with backup, and perhaps more to make sure they are never left stuck at home.
CRB14 said:
You should tell her to splash some of that hard earnt cash on something within warranty and access to courtesy cars.
Which was what I was hinting at when I spoke to her. Apparently her gararge is still waiting for a replacement ECU over a week later after she took the car in, which obviously is not my problem!CRB14 said:
Must be old as the hills and not at an approved garage.
Yes yes yes, all of that. I don't really care though as long as the thing gets fixed, or she gets a new car and this doesn't happen again, and she knows its not ok to stay working from home for an undefined period due to her inability to get to work.Gassing Station | Jobs & Employment Matters | Top of Page | What's New | My Stuff