How to deal with ?

[Martin4x4]

How to deal with a work report that speaks so softly you cannot hear what he is saying even after you asked them _repeatedly_ to speak up?

[Martin4x4]

Foliage said:

lack of confidence?

This could be an aspect of it, but I think it is mostly being quietly spoken.

TurricanII said:

Are they generally considerate and eager to help? Perhaps tell them that you are hard of hearing/have mild tinnitus and would really appreciate it if they could speak loudly. Ask them to say something in a one to one situation and escalate the volume then tell them when you can hear them properly. Making them think they are helping you out might make the requirement stick in their brain.

Yes, I think so. I have asked him to speak up and he does some, but by no means is this loud, but after a few words quickly subsides so that after a few sentences until he is back a very low volume. I'm wary of repeated interrupting for fear undermining him and perhaps making things worse if it is a confidence issue.

Edited by Martin4x4 on Wednesday 26th November 12:54