Doing a sales job for a while as personal development?

Doing a sales job for a while as personal development?

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glazbagun

Original Poster:

14,281 posts

198 months

Saturday 30th April 2016
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Has anyone ever taken a sales job as a form of personal development? Was it an educational experience, or did you just spend a couple of years earning nothing and reaffirming that you really don't like sales?

I am by nature a fairly straightforward, irreverent and verbose person with little self or situational awareness when it comes to how or to whom I present my opinion. I generally feel it's never really been a day-to-day problem since fixing machines tends to be a works/doesn't work deal and fault-finding is pretty much all you do. And socially it doesn't really cause me any problems as I am evidently a fairly likable chap to most people I associate with.

It does occur to me, however, that I don't interview well (opinionated, definitely talk too much!), lack persuasion in (personal) group arguments even when I have what I feel is overwhelming evidence/authority in my favour and am rubbish at spotting the motivations of others and behaving accordingly. I am also rubbish at bartering as I don't want to offend complete strangers with low ball offers which they might actually have been happy with, it's like my logical thinking is at odds with my general character.

When I was a teenager I was much more empathatic than I am now and back then I saw sales people as fake-smiling unprincipled manipulative parasites. However years living in London, or maybe just being older and less moralistic, has made me appreciate that (whilst that description certainly fits many) how you say something is just as (often more) important as what you say, and that you're not being dishonest just because you don't qualify your every positive statement with three negatives.

Any people here who sell for a living have any suggestions as to the kind of job which is useful for improving your self presentation and overcomming fear of rejection without feeling like you're lying through your teeth for money or robbing people?

Edited by glazbagun on Saturday 30th April 11:44

glazbagun

Original Poster:

14,281 posts

198 months

Sunday 1st May 2016
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Thanks for the replies guys, lots to think about. I've hopefully not given the impression that I'm a total hermit! laugh Before going to uni I worked in customer services at an airport, so there was a time when I'd fearlessly be able to tell a planeful of people they weren't going to be home for Christmas and here's a £2.50 voucher instead, but that kind of customer service is largely about managing expectations, empathizing with customers and converting their rage into despondent resignation. hehe

Joking aside, it's a pretty reactive kind of behavior. Something it did teach me, and which surprised me at the time, was that being super-helpful and full of explanations was a very ineffective way of managing problems. By engaging people at all you just seemed to invite argument, wheras after a few years you'd develop an automated sympathetic/patient/bored face and agree that it was really unfortunate as they offloaded their rant on you. People don't really care why their plane/luggage is late, only that it is. As a result I feel I'm quite pliant and more used to taking pressure than giving it.

Considering self employment means I'll be responsible for selling my services and being the sole representative of my business however. So (aside from not wanting to go mad with my own company) I feel it's about time I learn how to proactively sell myself and services. I thought a part or (if I initially struggle for money) full time sales job might be a way to kill two birds with one stone. Flooble makes a good point, though- I think I'd be suicidal in a call centre selling double glazing. laugh

Am I a good listener? I think so when it comes to what people actually physically tell me, but my weak spot (I would say, I don't really know for sure) is in how I respond to what I see and hear- reading people, energy levels, guiding conversations with subtlety, looking at the customer and not going off on tangents with some-fascinating-way-in-which-I-totally-relate now-listen-to-me-talk-about-myself, holding back my opinions, etc. I seem to react according to my natural character with little thought or moderation for the situation, which is great when people are like myself.

So it occurred to me that a low pressure sales job where I can get training/practice might be worthwhile. Trouble is, not knowing anything about sales, I don't know if such jobs exist!


Edited by glazbagun on Sunday 1st May 20:18