Raising a colleagues work performance

[dieseluser07]

Im not a manager, but have more experience than this specific colleague. However this colleague has enough experience to do the job yet she is constantly asking me the most basic questions that she should know, constantly slowing the day down by taking twice as long to do things and im really fed up.

How do i raise this professionally with my manager. This girls lovely but has a dreadful memory and always has stuff going on at home

[dieseluser07]

CubanPete said:

Book a half hour with him and tell him. Don't winge.

Its very hard to book meetings due to location, i was thinking via email?

[dieseluser07]

davepoth said:

bhstewie said:

dieseluser07 said:

Its very hard to book meetings due to location, i was thinking via email?

Pick up the phone, or use Skype or something similar. Email totally loses tone.

In the first instance I think face to face is really the best thing. For starters I really would not want anything written down about my opinion of a co-worker unless it's as part of a "process".

If you work closely with her there's no guarantee she won't find it in your email and then the relationship will be awful.

I'd bide your time and wait until you can get properly in front of the boss, and chat about it directly. It'll give you a chance to read him a lot more clearly.

In terms of what to do with the colleague, you need to let her fail a bit. People always remember the sting of shame.

This is the thing, i have a trainee to teach but i cant leave this person alone for 2 minutes to do anything as i come back and she hasent even started it as theres another problem she cant deal with.

I teach her and she asks the same question 5 minutes later, its like her brain doesent work.